Blayne Small
Natchitoches,LA
Summary
Results-oriented professional with 10+ years of experience and a proven knowledge of conflict resolution, order processing, and strategic business planning. Aiming to leverage my skills to successfully fill the District Manager role at your company.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
Good Day Farms
Natchitoches, LA
01.2025 - Current
- Led operational efficiency initiatives to streamline production processes and reduce costs.
- Developed and implemented strategic plans aligning with company goals to enhance profitability.
- Oversaw daily operations, ensuring compliance with safety regulations and quality standards.
- Mentored and trained management team to improve leadership skills and operational effectiveness.
- Implemented performance metrics to track productivity and identify areas for improvement.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Dual Store Manager
Bluelink Wireless/ AT&T
Shreveport, LA Mansfield,LA
05.2024 - 12.2024
- Managed daily operations to ensure smooth functioning of both stores, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
District Manager
CPR Cellphone Repair
Ruston, LA, USA
09.2018 - 04.2024
- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
- Manage staff, preparing work schedules and assigning specific duties
- Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes
- Plan and direct activities such as sales promotions, coordinating with other department heads as required
- Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory
- Develop or implement product-marketing strategies, including advertising campaigns or sales promotions
- Plan store layouts or design displays
Education
High School Diploma -
RUSTON HIGH SCHOOL
Ruston, LA05.2011
Skills
- Basic Spanish
- Current software systems
- Phone operating systems
- Point of sales systems
- Multitasking
- Apple certified
- Owl certified
Certification
- Alcohol safe serve
- Food safe serve
- First Responder (CPR / first aid)
- Louisiana licensed health and life insurance
Timeline
General Manager
Good Day Farms
01.2025 - Current
Dual Store Manager
Bluelink Wireless/ AT&T
05.2024 - 12.2024
District Manager
CPR Cellphone Repair
09.2018 - 04.2024
High School Diploma -
RUSTON HIGH SCHOOL