ELYSE NOELLE
North Hollywood,CA
Summary
Results-driven General Manager specializing in food service and hospitality. Achieved operational excellence through effective budgeting, staffing, and inventory control while enhancing customer satisfaction and team collaboration. Committed to exceeding performance metrics and driving efficiency in dynamic environments.
Overview
11
11
years of professional experience
Work History
General Manager
Tender Greens
Pasadena, California
03.2026 - Current
- Directed daily business operations including budgeting, staffing, scheduling, inventory control, customer service, and sales to maintain smooth operational flow.
- Managed inventory control and supply chain logistics for multiple locations.
- Developed training programs for staff to enhance customer service skills.
General Manager
Salt & Straw
Studio City, CA
01.2023 - Current
- 2 years West Hollywood, Interim GM Arts District (DTLA) and Abbott Kinney (Venice) locations.
- Oversaw opening of Uncommons in Las Vegas, NV
- Monitored and maintained labor and sales goals, ensured third-party delivery standards, managed supply levels (COGS), fostered team dynamic, and upheld company core values.
- Coordinated scheduling and staffing to ensure optimal coverage during peak hours.
- Developed and executed marketing strategies to promote seasonal menu items, enhancing customer engagement.
- Coordinated scheduling and staffing to optimize coverage during peak hours, supporting service efficiency.
- Developed marketing strategies to promote seasonal menu items and increase customer engagement.
- Fostered a positive work environment by encouraging teamwork and open communication among staff.
FOH Manager
Gorilla Pies
Valley Village, CA
09.2021 - 12.2022
- Managed daily front-of-house operations to ensure smooth service delivery.
- Resolved customer complaints promptly to enhance guest satisfaction experience.
- Coordinated with kitchen staff to maintain effective communication during service.
- Coordinated with back-of-house managers regarding kitchen operations such as inventory control or staffing needs.
Shift Lead
Backyard Bowls
Santa Monica/Silverlake/West Hollywood, CA
04.2021 - 09.2021
- Managed food truck operations, front-of-house activities across locations, inventory control, cash handling, and adherence to quality standards.
- Supervised daily operations, enhancing service quality and ensuring customer satisfaction.
- Monitored food safety standards, ensuring compliance with health regulations and maintaining a safe environment.
- Performed opening and closing procedures such as setting alarm systems, counting money.
Shift Lead
Granville
Studio City & Pasadena
03.2015 - 08.2019
- Facilitated new shop opening in Pasadena to establish operations and services.
- Supervised daily operations to ensure high-quality service and customer satisfaction.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Monitored food safety standards and ensured compliance with health regulations.
- Trained new team members on proper procedures and product knowledge.
Education
Pastry & Baking Arts -
Institute of Culinary Education
PasadenaSkills
- Point of sale management
- Workforce management software
- Recruitment strategy
- TIPS certified
- Budget management
- Manager level food handler card
- Online ordering systems
- MS suite, Google
- Basic Spanish
Timeline
General Manager
Tender Greens
03.2026 - Current
General Manager
Salt & Straw
01.2023 - Current
FOH Manager
Gorilla Pies
09.2021 - 12.2022
Shift Lead
Backyard Bowls
04.2021 - 09.2021
Shift Lead
Granville
03.2015 - 08.2019
Pastry & Baking Arts -
Institute of Culinary Education