Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
2
2
Languages
1
1
Certification
4
4
years of professional experience
Work History
Retail Sales Associate
T-Mobile
LOS ANGELES, CA
09.2025 - Current
Demonstrated product features and benefits to enhance customer experience.
Assisted customers in selecting mobile devices and plans.
Processed sales transactions using point-of-sale systems efficiently.
Worked with team members on projects with team members to achieve sales goals and targets.
Maintained store cleanliness and organized merchandise displays.
Community Intervention Worker
Healing Urban Barrios
LOS ANGELES, CA
07.2022 - 12.2025
Provided crisis intervention support during emergencies or critical situations.
Developed individualized intervention plans based on client needs and feedback.
Facilitated workshops for community members, enhancing life skills and building resilience.
Collaborated with local organizations to provide resources and support services.
Delivered emotional support to clients in distressing situations. during difficult times.
Educate clients regarding available resources within the community such as housing assistance, food banks, job training programs.
Organized recreational activities for clients, combining fun with educational elements to foster engagement and personal growth.
Pastry Cook
TAO
LOS ANGELES, CA
09.2023 - 08.2024
Prepared a variety of pastries following TAO's signature recipes.
Prepared dough for pies, breads, rolls and other pastries.
Collaborated with culinary team to create seasonal dessert menus, enhancing customer offerings.
Monitored inventory levels and facilitated ingredient orders to ensure consistent supply.
Operated ovens, mixers, grinders and other kitchen equipment.
Maintained cleanliness and organization of pastry station throughout shifts.
Streamlined workflows during busy service hours to maintain high quality and timely pastry production.
Organized baking supplies in designated storage areas to optimize workflow. such as flour, sugar, and spices into designated storage areas to maintain an efficient workspace. including flour, sugar, spices and flavorings into designated storage areas.
Service Ambassador
Healing Urban Barrios
LOS ANGELES, CA
01.2023 - 06.2023
Adhered to company policies and procedures when dealing with customers.
Completed training sessions on customer service standards to enhance service delivery.
Exhibited professionalism and efficiency while collaborating with leadership on service initiatives.
Distributed product samples, coupons, and pamphlets to engage customers and promote sales.
Maintained cleanliness of sales floor and backroom areas.
Distributed product samples to customers to promote sales, coupons and pamphlets to encourage sales.
Education
CNA -
PRESTIGE CAREER COLLEGE
HUNTINGTON PARK, CA, California
High School Diploma
Robert F. Kennedy LAHSA
LOS ANGELES, CA
Skills
Customer service
Product demonstration
Team collaboration
Workshop facilitation
Time management
Customer engagement
Positive and professional
Crisis intervention
Problem resolution
Effective communication
Sales techniques
Languages
English
Professional
A1
Spanish
Professional
A1
Certification
Certified Nurse Assistant license
Middle Initial
A
Public Address
3438 MALABAR ST, LOS ANGELES, CA, 90063
Personal Information
Date of Birth: 05/03/04
Gender: Male
Application Details
PRESTIGE CARRER COLLEGE SEE SCHOOL WEBSITE, HUNTINGTON PARK BLAZE ATRYU RAMIREZ