Blaze Goodchild
Sacramento,CA
Summary
Dynamic and hard-working with a proven track record at Australian Swim School, showcasing exceptional written and verbal communication and computer skills. Specializes in efficiently managing tasks and fostering team collaboration, demonstrating a proactive attitude and a continuous desire to learn and excel. Highly organized and detail-oriented with a commitment to providing excellent customer service.
Overview
3
3
years of professional experience
Work History
CUSTOMER SERVICE
Australian Swim School
05.2020 - 11.2023
- Offer outstanding customer service to all clients.
- Answer and direct over 50 calls and emails each day.
- Demonstrate enthusiasm, approachability, and positive attitude in all interactions with all clientele.
- Received 90% average customer satisfaction.
- Increased direct bookings through communicating benefits and deals
- Make workplace decisions based upon knowledge and enforcement of company policies.
- Work & communicate with Team and peers in a positive and professional manner at all times.
- Monitor and collect all outstanding balances on daily basis as clients enter and submit concerning accounts to Customer Service Coordinator.
Education
High School Diploma -
Mesa Verde High School
Citrus Heights, CA 05.2001 -
Skills
Written and Verbal Communication
Active listening, React accordingly
Collaboration, Team Building
Strong leadership
Adaptability
Flexibility
Organization
Task Prioritization
Fellowship
Critical Thinking
Effective in time management & productivity
Desire to learn new skills
Proactive Attitude
Computer Skills
Math Skills
Timeline
CUSTOMER SERVICE
Australian Swim School
05.2020 - 11.2023
High School Diploma -
Mesa Verde High School
05.2001 -