BLESSED OKOH
Dallas,TX
Summary
Adept at driving technological advancements and team leadership, my tenure at Barrister Global Services Network showcased a blend of expertise in IT service management and data analysis. Achieved an impressive service uptime, while fostering skills in information security and technical support. My approach balances innovative solutions with enhancing team capabilities, ensuring operational excellence and security compliance.
Overview
4
4
years of professional experience
Work History
I.T Engineer & Data Analysis
Barrister Global Services Network
02.2021 - Current
- Executed troubleshooting and server support in both in-person and remote situations.
- Data analysis and data compute services.
- Performed scheduled service work, installations, testing and repairs.
- Monitored ongoing technical compliance with applicable laws and regulations.
- Performed preventive maintenance on network system, maintaining average uptime of services
- Designed system enhancements for assets within I.T industry operations.
- Maintained service schedule for software and hardware.
- Provided technical support in both on-site and telephone consultations.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Managed use of various types of databases and configured, installed and upgraded new ones.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Offered troubleshooting via voice and text chat, maintaining resolution for all kind of computer devices..
Education
HP And Dell Computer Certification Program - Computer Engineering
Barrister Global Service Network In
Mandeville, LA03-2020
Bachelor of Science - Management Science
Ambrose Alli University (AAU)
Nigeria04-2008
Graduate Certificate - Computer Science & Engineering Program
ITEC Computer Technical School
Edo State, Ekpoma Nigeria01-2007
Skills
- Computer repair and installation
- Data entry and analysis
- Server, switches, router and access point installations and repair
- IT service management
- Network Administration
- System Administration
- IT risk management
- Training resource development
- Technical Support
- Server maintenance
- System Analysis
- Technical Troubleshooting
- Deployment monitoring
- Troubleshooting and resolution
- Wireless Networking
- Remote Support
- Software configuration
- Product Development Testing
- System deployment monitoring
- Server analysis
- Computer Programming
- System Upgrade Design
- Operating systems
- Troubleshooting and diagnosis
- Equipment monitoring
- Hardware troubleshooting
- Network functionality
- Software Development
- Information Security
Timeline
I.T Engineer & Data Analysis
Barrister Global Services Network
02.2021 - Current
HP And Dell Computer Certification Program - Computer Engineering
Barrister Global Service Network In
Bachelor of Science - Management Science
Ambrose Alli University (AAU)
Graduate Certificate - Computer Science & Engineering Program
ITEC Computer Technical School
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