BLESSING ABIGAIL ANENIH
Mount Pleasant,MI
Summary
Dynamic Business Development Executive with a proven track record at SONAR ENERGY AND QUALITY CONTROL NIG, LTD., enhancing customer satisfaction by over 95%. Skilled in partnership management and analytical reporting, adept at identifying improvement opportunities and leading teams to exceed business targets. Demonstrates exceptional verbal communication and strategic planning abilities.
Overview
7
7
years of professional experience
Work History
Business Analyst Intern
Charkin Maritime and Offshore Safety Centre
Portharcourt, Rivers State
11.2017 - 11.2018
- Communicated with customers, competitors and suppliers to stay abreast of industry or business trends.
- Assisted in developing customer service processes that improved customer satisfaction ratings by 20%.
- Collected and documented project requirements.
- Monitored progress of projects against established schedules and budgets.
- Tracked key performance indicators across multiple departments over time.
- Identified needs of customers promptly and efficiently.
- Communicated project updates regularly to stakeholders at all levels within the organization.
- Completed day-to-day duties accurately and efficiently.
Business Development Manager
SONAR ENERGY AND QUALITY CONTROL NIG, LTD.
Portharcourt, Rivers State
01.2019 - 12.2021
- Directed the creation and implementation of a business continuity plan.
- Handle contracts, negotiation, execution, and operations.
- Oversees efficient business development programs, organizing projects, and tasks.
- Performed inbound customer service with both customers and clients in a professional manner.
- Review, summarize, and analyze all documents and communications pertaining to negotiation.
- Collaborated with internal teams for successful execution of projects.
- Drafted proposals for prospects in response to their requests for information.
- Developed strategic partnerships with vendors and suppliers to ensure cost efficiency.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Leveraged cold calling, in-person visits and referrals to build leads.
- Optimized operational processes to improve efficiency and effectiveness in business development activities.
- Organized meetings between senior management and prospective customers.
- Built relationships with clients, partners and vendors to facilitate successful partnerships.
Project Management Assistant
SONAR ENERGY AND QUALITY CONTROL NIG, LTD.
PORTHARCOURT, Nigeria
01.2022 - 08.2024
- Successfully managed projects, and achieved the project-scheduled goals.
- I reviewed the customer’s feedback constantly, and then I initiated ways to improve processes and customer services, which have increased by over 95 percent.
- Work with the inspectorate division and regional managers to set marketing and sales targets/objectives.
- Coordinates with other members of the Business Development Team to ensure consistent business development performance across the country and globally.
- Ensure new contracts undergo the proper review, with heavy emphasis on risk management.
- Work with different OEMs for effective representation of a different range of products.
- Identified areas of improvement within existing processes to optimize performance outcomes.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Recruited, hired and trained new hires to optimize profitability.
- Participated in meetings with senior executives to discuss strategic objectives related to business development initiatives.
- Submitted project deliverables to clients, consistently adhering to quality standards.
- Managed project calendars, adjusting timelines and ensuring adherence to deadlines.
- Created reports summarizing key performance indicators associated with specific projects.
Education
Master of Business Administration - Project Management
Central Michigan University
Mount Pleasant, MI05-2026
Bachelor of science (B.Sc.) - Sociology
Ambrose Ali University.
Edo State, Nigeria.08-2016
Skills
- Requirements gathering
- Data Organization
- Administrative assistance
- Analytical Reporting Skills
- Supply Chain Management
- New business development
- Prospect targeting
- Verbal and written communication
- Training and mentoring
- Partnership management
- Work force management
- Analytical problem solver
- Operations
- Staff management
- Sales and marketing
- Team leadership
References
Available upon request.
Timeline
Project Management Assistant
SONAR ENERGY AND QUALITY CONTROL NIG, LTD.
01.2022 - 08.2024
Business Development Manager
SONAR ENERGY AND QUALITY CONTROL NIG, LTD.
01.2019 - 12.2021
Business Analyst Intern
Charkin Maritime and Offshore Safety Centre
11.2017 - 11.2018
Master of Business Administration - Project Management
Central Michigan University
Bachelor of science (B.Sc.) - Sociology
Ambrose Ali University.
Similar Profiles
Janine AdkinsJanine Adkins
Administrator at Offshore Maritime ServicesAdministrator at Offshore Maritime Services
Rodegelio MorenoRodegelio Moreno
Deckhand/Fisherman at Fil-Crew Maritime & Offshore Inc.Deckhand/Fisherman at Fil-Crew Maritime & Offshore Inc.
Gyana ZidonGyana Zidon
Principal Officer, SERVICOM at Nigerian Maritime Administration and Safety AgencyPrincipal Officer, SERVICOM at Nigerian Maritime Administration and Safety Agency