Determined Information Technology Infrastructure major seeking opportunity to further career while utilizing technical skills, leadership, and management, in addition to other soft skills to add measurable value to company.
Hi, I’m
Blessing Ola-Joseph
Minneapolis,,MN
Summary
Overview
5
years of professional experience
Work History
Great Southern BankMinneapolis, MN
Bank Teller
03.2023 - Current
Job overview
- Exceeded sales goals by promoting bank products and services in customer interactions
- Strong attention to detail and accuracy in handling transactions, ensuring compliance with bank policies and procedures.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Strong communication skills, with the ability to explain complex financial products and services in a clear and concise manner.
University of MinnesotaMinneapolis, MN
Office Administrator
08.2020 - 01.2023
Job overview
- Management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and Data entry
- Problem Solving Skill Development
- Automated office operations by managing client correspondence and data communications.
- Supported directors in conflict resolution and follow ups through documentation and informing all parties
BoosterMinneapolis, MN
Program Leader
09.2022 - 10.2022
Job overview
- In charge of leading elementary school partners through duration of fundraising programs
- Leadership Training
- Implemented exploration activities in support of curriculum
JCPenneyMaple Grove, MN
Team Associate
01.2018 - 01.2019
Job overview
- Processed Credit Cards, Cash, Check, and gift certificate payments in electronic computer systems
- Counted tills at end of shift for financial discrepancies, refunds and deferrals
- Processed and opened the most JCPENNEY Credit Cards amongst coworkers in first 3 months of employment
- Employee Of The Month
- Trained new team members using approved training materials and information.
Education
University of Minnesota
Bachelors of Applied Science from Information Technology Infrastructure
University Overview
Skills
- Agile and WaterFall Methodologies
- Python
- GitHub
- Microsoft (Project, Word, Excel, Teams)
- Team Management training
- Leadership Training
- Critical Thinking
- Collaborative
- Attention to detail
- Solution Based
- Organizational skills
- Multitasking and Prioritization
- Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft
PROJECTS
PROJECTS
ITI Projects and Processes — Project Management Processes(Business Case) (January 2022-May 2022)
- AGILE methodology to execute 15 week project duration
- Usage of Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft Teams to execute project MOV
- Weekly meetings with team
- Worked with team to submit biweekly Status reports and complete cycles
Rock, Paper, Scissors — Intro to Programming Concepts(September 2020-December 2021)
- Python
- A function that allows the user to play rock, paper, scissors while keeping track of the score returning winner of the game.
- GitHub
LEADERSHIP & INVOLVEMENTS
LEADERSHIP & INVOLVEMENTS
Residential/Community Advisor
University of Minnesota | Minneapolis, MN | January
2021- January 2023
- High pressure conflict resolution followed with descriptive documentation
- Problem resolution training/Interpersonal skill development
- Created and organized 5 community engagement events throughout one calendar year
- 2 week training on interpersonal skill development along with team management training
Student Senate (Vice President)
NHCC | Minneapolis, MN | August 2018 - May 2019
- Received verbal and written complaints from general student body and created projects to cater to concerns
- Public Speaking and Weekly Presentations
- Assisted President and board in achieving the group's mission, values, and goals.
- Worked along Treasurer to manage club finances
- Team building development( Monthly team building activities)
Black Student Union (President),
NHCC | Minneapolis, MN | August 2018-May 2019
- Cofounder
- Organized and Hosted monthly events
- Public Speaking Development
- Filled out financial forms and organized fundraisers for initial club funding
- Understanding of club budget and finances
- Created weekly Presentations for Board meetings
Timeline
Bank Teller
Great Southern Bank
03.2023 - Current
Program Leader
Booster
09.2022 - 10.2022
Office Administrator
University of Minnesota
08.2020 - 01.2023
Team Associate
JCPenney
01.2018 - 01.2019
University of Minnesota
Bachelors of Applied Science from Information Technology Infrastructure