Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Personal Traits
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BRANDON GRIFFIN

Niceville,Florida

Summary

Creative and tech-savvy professional with 5+ years of cross-industry experience in technology, operations and customer engagement. Skilled in front-end development, web and app design, email marketing, and business operations. Google and Apple certified with a strong grasp of modern digital tools, customer experience and B2B communication. Thrives in fast-paced environments, learns quickly and contributes with a team-first mindset.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Mobile Expert Keyholder

T-Mobile
01.2022 - Current
  • Certified Google Product Expert and Apple Sales Specialist, consistently exceeding tech sales goals.
  • Mentored new hires on customer engagement, upselling techniques, and product knowledge.
  • Responsible for daily operations, sales strategy and opening/closing procedures.
  • Developed strong rapport with customers and created positive impression of business.

Mobile Associate

T-Mobile
12.2021 - 01.2022
  • Delivered exceptional customer service and device troubleshooting during the busy holiday season.
  • Exceeded sales quotas and helped customers navigate mobile services and tech upgrades.

Business Operations Coordinator II

Travel + Leisure Co.
12.2020 - 12.2021
  • Streamlined backend workflows using internal tools and CRM systems.
  • Notarized documents on site.
  • Assisted in department-wide operations management and reporting for executive-level projects.

Business Operations Coordinator I

Travel + Leisure Co.
07.2020 - 12.2020
  • Supported daily business operations, internal communications, and data reporting.
  • Notarized documents on site.

Frontend Developer / B2B Sales

AB+Production
02.2020 - 07.2020
  • Designed customized solutions for proposals to potential customers.
  • Created UI mockups and collaborated with backend developers to meet client deliverables.
  • Led email marketing campaigns
  • Collaborated on stages of systems development lifecycle from requirement gathering to production releases.

Community Marketing Agent

Travel + Leisure Co.
06.2018 - 07.2020
  • Promoted resort and vacation packages through direct consumer engagement.
  • Regularly ranked among top-performing agents in the region.
  • Developed interpersonal and sales skills while handling customer inquiries and conversions.

Data Annotator (Remote, Contract)

Appen
05.2017 - 01.2020
  • Labeled, classified, and annotated large-scale datasets for AI/ML training.
  • Worked with linguistic and visual data for global tech clients.
  • Met tight deadlines and quality benchmarks with consistent accuracy.

Education

Some College Coursework - Focus in Computer Science

Colorado State University
Fort Collins, CO

High School Diploma -

Pulaski Academy College Preparatory School
Little Rock, AR
05-2013

Skills

  • Designed and developed websites and mobile interfaces for local businesses and personal clients
  • Built custom UI components using React, Vue, or vanilla JavaScript
  • Implemented lightweight backend features (Firebase, Nodejs) for apps and dynamic content
  • Launched targeted email marketing campaigns with HTML/CSS email templates and analytics tools
  • Frontend: HTML5, CSS3, JavaScript, React, Vue
  • Backend: Firebase, Nodejs (basic)
  • Tools: Git, Figma, WordPress, Webflow, Mailchimp, Shopify
  • Soft Skills: UX/UI Design, Copywriting, Project Coordination, Agile teamwork
  • Written communication
  • Continuous improvement
  • Customer assistance
  • Task prioritization
  • Problem-solving
  • Analytical thinking
  • Product presentation
  • Building customer loyalty
  • Retail metrics and goals
  • Teamwork and collaboration
  • Excellent written and verbal communication
  • Active listening
  • Meeting sales goals

Websites

Certification

  • - Apple Certified Sales Professional (T-Mobile, Verified)
  • - Google Certified Sales Specialist (T-Mobile, Verified)
  • - Florida Notary Public (Since 2021)

Timeline

Mobile Expert Keyholder

T-Mobile
01.2022 - Current

Mobile Associate

T-Mobile
12.2021 - 01.2022

Business Operations Coordinator II

Travel + Leisure Co.
12.2020 - 12.2021

Business Operations Coordinator I

Travel + Leisure Co.
07.2020 - 12.2020

Frontend Developer / B2B Sales

AB+Production
02.2020 - 07.2020

Community Marketing Agent

Travel + Leisure Co.
06.2018 - 07.2020

Data Annotator (Remote, Contract)

Appen
05.2017 - 01.2020

Some College Coursework - Focus in Computer Science

Colorado State University

High School Diploma -

Pulaski Academy College Preparatory School

Personal Traits

Quick Learner | Team-Oriented | Tech-Driven | Creative Problem Solver

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