Bliss Ezike
Healthcare
Martinez,CA
Summary
Elated to share 15 years of expertise in transformational healthcare leadership supporting organizational dynamics within a patient-centered psychiatric facility of 1200 beds. Successfully oversees human resources, budgeting, supply management and patient services, develops and leads productive and efficient multidisciplinary staff ensuring high-volume medical practices by providing exceptional customer service. Enhances relational trust within teams and energizes diverse staff behind shared goals with implementation of trauma informed care approach.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Program Director
California Department of State Hospitals
08.2021 - Current
- Enhanced organizational relationships with county, state and regulatory entities assuring compliance of state health system objectives
- Successfully managed 100% accuracy in record-keeping of expenses and monitored budget while recommending opportunities for cost savings
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility
- Developed and updated policies and procedures, maintaining compliance relating to HIPAA, EHR, benefits administration and regulatory guidance
COVID Admission Observation Manager
NAPA STATE HOSPITAL
06.2020 - 08.2021
- Successfully managed infectious disease spread during pandemic peak by ensuring efficient communication with stakeholders and adaptation to remote work environments.
- Executed over 90% compliance with rigorous testing protocols to minimize exposure risk and adhere to State requirements
- Led crisis management efforts, ensuring efficient allocation of PPE resources, staff training, and protocol alignment
- Fostered positive work culture of collaboration and inclusion to increase morale and reduce turnover
Program Coordinator
Napa State Hsopital
05.2009 - 06.2020
- Supported over 1200 patient treatment goals toward discharge through exceptional treatment services for both forensic and non-forensic psychiatric patients
- Expertise in clinical treatment collaboration, providing dialectical behavior therapy, sex offender, substance abuse and geriatric treatment for numerous forensic commitment codes
- Assisted with grant writing and fundraising efforts to secure funding and sustain programming
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones
Senior Psychiatric Technician
California Department of State Hospitals
04.2017 - 05.2018
- Evaluation, supervision, training, scheduling and support of staff providing treatment and patient vocational services training
- Developed individualized treatment plans for patients in collaboration with other mental health professionals
- Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans
Education
Master of Science - Healthcare Administration And Management
Colorado State University Global
Greenwood, CO01.2019
Bachelor of Science - Hospital And Health Care Facilities Administration/Management, Organizational Development
Colorado State University Global
Greenwood, CO02.2017
Associate of Science - Licensed
Napa Valley College
Napa, CA01.2011
Skills
- Strategic Development
- Facility Management
- Operational Efficiency
- Leadership Communications
- Research Reporting
- Cultural Awareness
- Administrative Staff Supervision
- Outpatient Care
- Electronic Health Records Systems
- Regulatory and Statutory Compliance
Certification
- Trauma Informed Care Training
Timeline
Assistant Program Director
California Department of State Hospitals
08.2021 - Current
COVID Admission Observation Manager
NAPA STATE HOSPITAL
06.2020 - 08.2021
Senior Psychiatric Technician
California Department of State Hospitals
04.2017 - 05.2018
Program Coordinator
Napa State Hsopital
05.2009 - 06.2020
Master of Science - Healthcare Administration And Management
Colorado State University Global
Bachelor of Science - Hospital And Health Care Facilities Administration/Management, Organizational Development
Colorado State University Global
Associate of Science - Licensed
Napa Valley College
- Trauma Informed Care Training
Similar Profiles
Liduvina ParamoLiduvina Paramo
Psychiatric-technician at State Of California Department Of State HospitalsPsychiatric-technician at State Of California Department Of State Hospitals
Karina HernandezKarina Hernandez
Social Work Intern at California Department Of State HospitalsSocial Work Intern at California Department Of State Hospitals
Marc MunozMarc Munoz
Staff Services Management Auditor at California Department Of State HospitalsStaff Services Management Auditor at California Department Of State Hospitals