BLONDELL DALEY
Oxon Hill,MD
Summary
Professional therapist with solid experience and strong commitment to delivering top-tier results. Skilled in various massage techniques, pain management, and client wellness. Known for collaboration, adapting to changing needs, and achieving client satisfaction in both medical and leisure settings. Reliable with 5-star hospitality training and an eye for detail and improving processes. Comfortable working with VIPS.
Overview
14
14
years of professional experience
Work History
MASSAGE THERAPIST
MGM Spa
09.2022 - Current
- Perform high quality massages & body treatments per established protocols.
- Enhance client relaxation by utilizing a variety of massage techniques tailored to individual needs and preferences.
- Assess contraindications of guest.
- Clean and sanitize all equipment and work area per universal standards.
- Proper equipment care, product use and knowledge.
- Ensure client safety by adhering to strict hygienic practices and proper draping techniques.
- Effectively manage time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
MASSAGE THERAPIST
Spa at the Hotel UMD
08.2021 - 09.2022
- Provided custom massage and body treatments to clients, tailored to individual needs and preferences.
- Developed, wrote and established treatment protocols.
- Represented spa for news features, TV ads and social media postings.
- Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
MASSAGE THERAPIST
Fontainbleau Resort
06.2018 - 03.2020
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Completed several 5︎-star hospitality trainings, misc product and Industry trainings.
- Assisted with spa tours, hotel︎ and spa events.
- Provided custom massage treatments to clients, tailored to individual needs and preferences.
- Advised clients on areas such as posture, at-home exercises and stretches.
MASSAGE THERAPIST/DEPT LEAD
Elizabeth Arden Red Door Spa
05.2011 - 06.2018
- Provided custom massage and body treatments to clients, tailored to individual needs and preferences.
- Contributed to the overall success of the spa by actively participating in team meetings and training.
- Ordered and restock supplies.
- Participated in company community events.
- Educated clients on self-care techniques, empowering them to maintain their well-being between appointments.
- Assisted in the hiring and interviewing process for new team members, ensuring candidates were a strong fit for the business's culture and values.
Education
Diploma - Therapeutic Massage
HERITAGE INSTITUTE
Falls Church, VAMA - Journalism & Public Affairs
AMERICAN UNIVERSITY
Washington, DCBA - Communications & Global Studies
GEORGE WASHINGON UNIVERSITY
Washington, DCSkills
- Deep tissue massage
- Swedish/Stress relief massage
- Professionalism and ethics
- Body treatments
- Trigger point massage
- Anatomy knowledge
- Prenatal massage
- Customer needs assessment
- Aromatherapy
- Hydrotherapy techniques
- Self-care practices
- Neuromuscular therapy
- Hot Stones massage
Timeline
MASSAGE THERAPIST
MGM Spa
09.2022 - Current
MASSAGE THERAPIST
Spa at the Hotel UMD
08.2021 - 09.2022
MASSAGE THERAPIST
Fontainbleau Resort
06.2018 - 03.2020
MASSAGE THERAPIST/DEPT LEAD
Elizabeth Arden Red Door Spa
05.2011 - 06.2018
Diploma - Therapeutic Massage
HERITAGE INSTITUTE
MA - Journalism & Public Affairs
AMERICAN UNIVERSITY
BA - Communications & Global Studies
GEORGE WASHINGON UNIVERSITY
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