Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Blondina Estime

Brockton,MA

Summary

Detail-oriented professional with extensive experience in direct patient care and office operations within fast-paced practices. Expertise in creating a welcoming environment and fostering positive relations to ensure comfort and efficiency. Proven ability to streamline processes while maintaining high standards of care, contributing to overall practice success. Committed to enhancing patient experiences through effective communication and compassionate service.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Dental Assistant

Oral & Maxillofacial Surgery Of MA
03.2024 - Current
  • Assist the dental surgeon during surgical procedures
  • Prepare and maintain instruments, equipment, and materials necessary for surgical procedures
  • Take and record patient medical histories, vital signs, and blood pressure
  • Take radiographs as directed by the dentist
  • Educate patients on post-operative care and follow-up procedures
  • Maintain a clean and organized work area to ensure infection control
  • Schedule and confirm appointments and follow up with patients to ensure their satisfaction with the care provided
  • Prepare and maintain patient charts, including updating patient information and charting procedures
  • Innovate systems for tracking patient records accurately and securely.

Transit Ambassador

Block by Block (MBTA)
05.2023 - 01.2025
  • First-Time Train Rider Guidance: Responsible for helping new customers navigate the transit system. Provides helpful information on train schedules, routes, and ticketing. Uses interpersonal communication skills to reassure nervous first-time riders.
  • Disability Assistance: Takes the lead in assisting customers with disabilities and visible impairments, ensuring they safely and comfortably use the transit system. Employs patient and empathetic communication to understand each individual's unique needs and provide the necessary assistance.
  • Incident Reporting: Demonstrates vigilance in recognizing and promptly reporting accidents or issues inside the train station to the MBTA dispatcher. Understands safety protocols and knows when and how to escalate concerns.
  • Excellent communication skills and fluency in multiple languages, helping cater to diverse rider population

Sales Representative

GreenLighting Management, Inc.
08.2022 - 01.2023
  • Worked as a sales marketer with Verizon Fios, assigned 200-300 leads every two days
  • Sold Verizon Wireless phone lines through Verizon Optix System
  • Customized packages based upon customers television desires and used internet speed through Verizon Optix System
  • Sold internet, cable, and home phone packages to new customers by knocking on their doors and building relationships with them
  • Became a corporate trainer by achieving 8 sales per week and creating my own team which I supervised
  • Send a reminder and called client the day before installation

Crew Member

Chipotle Mexican Grill
02.2018 - 03.2022
  • Meet daily sales quota, performing daily sales via 500+ daily transactions maintaining a perfect cash register under time pressure
  • Provided excellent customer service, ensuring pricing accuracy throughout the day
  • Performed multiple tasks such as (e.g., handled up to 2,000 customer transactions per week, interacting with customers, and keeping the store shelves stacked)
  • Provided outstanding customer service and satisfaction in every point of contact, especially when resolving customer complaints
  • Worked effectively with store management and store crews

Education

Dental Assistant License -

Porter and Chester Institute
Brockton, MA
03.2024

Skills

  • Dental radiography
  • Professionalism and etiquette
  • Cross-training capabilities
  • Clinical support
  • Emergency response preparedness
  • Equipment sterilization
  • Patient scheduling
  • Patient education

Certification

  • RDA - Registered Dental Assistant

Timeline

Dental Assistant

Oral & Maxillofacial Surgery Of MA
03.2024 - Current

Transit Ambassador

Block by Block (MBTA)
05.2023 - 01.2025

Sales Representative

GreenLighting Management, Inc.
08.2022 - 01.2023

Crew Member

Chipotle Mexican Grill
02.2018 - 03.2022

Dental Assistant License -

Porter and Chester Institute

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