BLONDYNE ETIENNE
Orange,NJ
Summary
Diligent Security professional with 12 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Overview
15
15
years of professional experience
Work History
Crowd Control Specialist
SECURITY PRIVATE INVESTIGATION ENTERPRISE
2023.09 - Current
- Furnished patrons with ticket stubs, wrist bands and hand stamps to denote rightful admission.
- Used metal detectors or performed pat-downs and bag searches.
- Liaised with local police officers, fire services and emergency services to maintain security and service and resolve issues.
- Managed over 60 customer calls per day.
Loss Prevention & Store Associates
Burlington Coat Factory
2009.01 - 2023.03
- Conducted daily store walk-throughs to identify potential security risks.
- Observed video surveillance systems for prompt emergency response.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Completed incident reports and activity logs for accurate, current records.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Increased sales and customer satisfaction through personalized servicing.
- Greeted customers, helped locate merchandise, and suggested suitable options 100%
Manager
DIAS PROTECTION SERVICES LLC
2022.04 - 2023.02
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground 100%
Airport Security Control Room Operator & Escort
Allied Universal Security Services
2018.08 - 2023.02
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Monitored employee activities, confirming compliance with security regulations.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Reported irregularities such as fire and safety hazards to maintenance.
- Permitted entry with escort for approved persons into secure locations.
- Oversaw entry and exit of up to 250 employees and visitors daily
- Secured personal and company goods against robbery, vandalism, and illegal entry
TEAM LEAD ESCORT
OMNI SERV SECURITY
2014.01 - 2019.10
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Directed and supervised team of 62 of 50 full-time employees, 10 part-time workers and several independent contractors
Education
Associate of Science - General Science
Essex County College
Newark, NJ06.2014
High School Diploma -
Orange High School
Orange, NJ06.2006
Skills
- Control Crowd
- Exterior Patrol Abilities
- Staff Meetings
- Interior Patrol
- U.S. Weapons Knowledge
- Crisis Response
- Systems Analysis
- CCTV Surveillance
- Collaborate with Law Enforcement
- Access Systems and Patrol
- Armed Security Guard Certification
- CPR Certified
- Firearms expertise
- Legible report writing
Languages
French
Native or Bilingual
Spanish
Full Professional
Timeline
Crowd Control Specialist
SECURITY PRIVATE INVESTIGATION ENTERPRISE
2023.09 - Current
Manager
DIAS PROTECTION SERVICES LLC
2022.04 - 2023.02
Airport Security Control Room Operator & Escort
Allied Universal Security Services
2018.08 - 2023.02
TEAM LEAD ESCORT
OMNI SERV SECURITY
2014.01 - 2019.10
Loss Prevention & Store Associates
Burlington Coat Factory
2009.01 - 2023.03
Associate of Science - General Science
Essex County College
High School Diploma -
Orange High School
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