Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
Crowd Control Specialist
Greensboro Coliseum Complex
Greensboro, NC
02.2012 - Current
Ensured compliance with safety regulations and crowd control policies.
Monitored crowds to identify potential disturbances and intervene as needed.
Assisted in the setup of barricades, gates, and other crowd control equipment.
Provided customer service support to patrons during events.
Collaborated with local law enforcement agencies to ensure public safety measures were enforced at all times.
Performed searches of patrons entering venues for prohibited items.
Responded quickly and effectively to emergency situations involving crowds.
Adhered to company policies regarding crowd management techniques.
Administered crowd control and broke up disturbances without appearing threatening or intimidating.
UNC Campus Police
University of North Carolina at Chapel Hill
Chapel Hill, NC
09.2009 - Current
Communicated effectively with fellow officers regarding departmental operations or changes in policy or procedure.
Responded promptly to emergencies involving public safety or criminal activity.
Operated two-way radio equipment for communication between officers on duty.
Monitored surveillance systems and cameras throughout the campus area.
Interacted positively with members of the community while providing professional customer service.
Participated in active shooter drills to ensure readiness in emergency situations.
Performed traffic control duties such as issuing parking tickets and directing traffic at special events.
Maintained records of incidents, arrests, citations issued, reports written and any other related activities.
Education
GED -
Southern High School
Graham, NC
06-1987
Skills
Situational Awareness
Crisis Management
De-Escalation Techniques
Patience and Tolerance
Professionalism and Ethics
Public Safety Awareness
Emergency Response
Crowd Management
Integrity and Honesty
Crisis Response
Timeline
Crowd Control Specialist
Greensboro Coliseum Complex
02.2012 - Current
UNC Campus Police
University of North Carolina at Chapel Hill
09.2009 - Current
GED -
Southern High School
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