Summary
Overview
Work History
Education
Skills
Affiliations
Hobbies and Interests
References
Languages
Timeline
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Blong Lee

Siloam Springs,AR

Summary

Dynamic professional with a robust background in claims examination at JB Hunt, showcasing expertise in Microsoft programs and exceptional presentation skills. Proven track record of efficiently managing high-stakes incidents and leading teams to success. Demonstrates quick thinking and superior customer interaction abilities, driving significant improvements in operational efficiency.

Overview

15
15
years of professional experience

Work History

Claims Examiner I

JB Hunt
10.2017 - Current
  • Document accidents
  • Handle insurance investigations
  • Enter and oversee new incident reports using established procedures. Incidents may involve investigations into accidents, damage to private property, cargo-related losses, work-related injuries/illnesses, allegations of drug/alcohol use, and other unspecified emergency situations.
  • Manage incident intake through phone, email, or other communication methods.
  • Communicate professionally with internal and external stakeholders, providing details of losses and potential liabilities.
  • Arrange DOT and NON-DOT tests with Compliance Safety Systems, brief drivers, adhere to DOT timelines, and organize site transportation. Also, hire transload/rework vendors or adjusters to help mitigate or investigate cargo incidents.


Production Technician

Mckee Food
09.2017 - 10.2017
  • Operates Production Line
  • Inspect Product for Quality and Consistency

Lead Counter/ Cook

Panda Express
05.2013 - 09.2017
  • Open Store
  • Cook
  • Cash Handling
  • Preparations
  • Lead a team

Baker

Daylight Donuts
08.2009 - 05.2013
  • Open Shop
  • Bake Products
  • Cash Handling

Cook

Taco Bell
09.2009 - 08.2009
  • Cash Handling
  • Customer Interactions
  • Line Chef

Education

Associates of Arts -

Northwest Arkansas Community College
Bentonville, Arkansas
05.2013

Diploma -

Gravette High School
Gravette, Arkansas
05.2009

Skills

  • Proficiency in Microsoft programs
  • Presentation skills
  • Knowledge in American history
  • Quick thinker
  • Customer interaction
  • Bilingual

Affiliations

  • Youth Leader of Hmong Association Incorporation
  • Hmong American Association of Oklahoma
  • Secretary of Hmong Culture Club of NWACC
  • President of Hmong Organization Students of Arkansas

Hobbies and Interests

  • Outdoor exploring
  • Teaching
  • Non-profit work

References

Available upon request

Languages

Hmong
Native or Bilingual

Timeline

Claims Examiner I

JB Hunt
10.2017 - Current

Production Technician

Mckee Food
09.2017 - 10.2017

Lead Counter/ Cook

Panda Express
05.2013 - 09.2017

Cook

Taco Bell
09.2009 - 08.2009

Baker

Daylight Donuts
08.2009 - 05.2013

Diploma -

Gravette High School

Associates of Arts -

Northwest Arkansas Community College

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Blong Lee