Blue-Autumn Falkenhagen
Portland,OREGON
Summary
Highly experienced sales associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Seasonal Sales Associate
Macys Department Store
10.2022 - 12.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Floor Associate
Nordstrom Rack
06.2022 - 10.2023
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Boosted store sales by effectively cross-selling and upselling products to customers.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Developed strong product knowledge to address customer inquiries accurately and efficiently.
Sales Associate
Kohls Department Store
03.2022 - 11.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Customer Service Associate Cashier
Dollar Tree
07.2021 - 10.2022
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined check-out process for improved customer experience and reduced wait times.
- Maintained a clean and organized work space, ensuring a positive environment for both customers and colleagues.
- Assisted customers with product selection, providing knowledgeable recommendations based on individual needs.
Animal Caretaker
Adopt-A-Pet
01.2013 - 06.2014
- Improved animal health by administering medications, vaccinations, and treatments as prescribed by veterinarians.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
- Monitored animal behavior closely, identifying signs of stress or illness and reporting concerns to veterinary staff in a timely manner.
Education
Highschool - Biology
John Marshall High School
Portland, OR2010
Skills
- Sales Development
- Product Sales
- Order Processing
- Payment Processing
- Promotional Support
- Customer Needs Assessment
- Complex Problem-Solving
- Money Handling
- Problem-Solving Skills
- Sales Training
- Merchandise Display
- Excellent People Skills
- Multi-Tasking Strength
- Customer Service
- Store Opening and Closing
- Teamwork and Collaboration
- Client Service
- Reliable and Punctual
- POS System Operation
- Sales Trends
- Flexible Schedule
- Outgoing Personality
- Cash Handling
- Listening Skills
- Fitting Room Maintenance
Timeline
Seasonal Sales Associate
Macys Department Store
10.2022 - 12.2023
Sales Floor Associate
Nordstrom Rack
06.2022 - 10.2023
Sales Associate
Kohls Department Store
03.2022 - 11.2022
Customer Service Associate Cashier
Dollar Tree
07.2021 - 10.2022
Animal Caretaker
Adopt-A-Pet
01.2013 - 06.2014
Highschool - Biology
John Marshall High School
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