Blye Elliott
Madison,AL
Summary
Experienced manufacturing, quality, and sales professional seeking to fill the Strategic Account Manager position.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Production Manager
WestRock, Athens, AL Sheetfeeder
2014.02 - 2018.08
- Directly manage five reports overseeing 52 exempt and non-exempt employees
- Implement new plant processes improving safety, quality, customer satisfaction, and productivity
- Partner with customers to understand their needs and troubleshoot product quality and service issues
- Responsible for interviewing and hiring new employees
- P&L accountability including $1.8M annual maintenance budget
- Capital planning with CM and Maintenance Manager
- Lead employee teams on creating new Alternate Work Schedule to improve employee and customer satisfaction
- Lead DMAIC projects to improve customer quality credits and plant uptime resulting in over $100K annual savings
Performance Excellence Leader
RockTenn, Hanover Park, IL Sheetfeeder
2013.04 - 2014.02
- Responsible for implementing the Performance Excellence System
- Created Work Instructions for Corrugated Division
- Lead LSS DMAIC project on OEE Performance resulting in an annualized labor savings of $293K
Production Superintendent
Smurfit-Stone Container, Milwaukee, WI Sheetfeeder
2009.09 - 2013.04
- Responsible for all daily corrugator operations
- Coordinated production activities with scheduling, maintenance, and quality to exceed plant goals
- Worked with the Plant Manager to develop processes to solve problems and improve product quality and customer satisfaction
- OPX certified - implemented new operating system to help plant achieve Silver status.
- Worked with customers to understand needs, problem solve and implement solutions to current issues
Regional Quality Manager
Smurfit-Stone, Sheetfeeders
2007.08 - 2009.09
- Responsible for implementing new quality processes in all plants in Sheetfeeder Region
- Trained managers and hourly employees to use the new processes to improve quality, customer satisfaction, and productivity
Quality/Process Manager
Innovative Packaging Corp., Milwaukee, WI
1997.09 - 2007.08
- Responsible for all quality processes and training of all employees for startup sheetfeeder plant
- Worked with all departments to create new processes to improve quality, productivity, and customer satisfaction
- Met with customers on routine schedules to understand quality needs and implement solutions to current problems
Quality Technician
Stone Container Corporation, Germantown, WI
1994.01 - 1997.09
- Performed quality checks for key attributes of product quality
- Worked with the Quality Manager on implementing quality processes and ISO 9000 registration
- Trained employees on quality processes
- Worked with the sales department and customers on solving customer quality problems
Sales Representative
Packaging Corporation Of America, Burlington, WI
1990.01 - 1993.12
- Responsible for $4M of sales in northern Illinois and Chicago markets
- Sold both brown box and high graphics packaging to medium and large customers such as Avon Products and Baxter Healthcare
Customer Quality Advocate/Manager
Smurfit Westrock
2018.09 - Current
- Supporting Strategic Account Managers on PepsiCo, Kraft Heinz, Treehouse Foods, and Amazon.
- Voice of customer supporting plants on customer audits, on-boarding new business, and communicating expectations.
- Developing and managing customer scorecards.
- Working with plants on developing actions plans to improve quality to corporate customers.
- Regional Quality Manager for South Region supported Quality Managers at 33 plants.
Education
Bachelor Of Business Administration - Marketing and Transportation
University of Wisconsin - Madison
Madison, WI1989-12
Skills
- Strong communication skills
- Experienced in leading large and small teams
- Over 8 years experience in Manufacturing Operations Management
- Over 26 years experience in Quality/Process Management
- Corrugated sales experience for 4 years
- Strong analytical and problem solving skills
- Six Sigma Green Belt/LSS Certified
- Strong technical skills
Certification
Six Sigma Green Belt/LSS Certified
Timeline
Customer Quality Advocate/Manager
Smurfit Westrock
2018.09 - Current
Production Manager
WestRock, Athens, AL Sheetfeeder
2014.02 - 2018.08
Performance Excellence Leader
RockTenn, Hanover Park, IL Sheetfeeder
2013.04 - 2014.02
Production Superintendent
Smurfit-Stone Container, Milwaukee, WI Sheetfeeder
2009.09 - 2013.04
Regional Quality Manager
Smurfit-Stone, Sheetfeeders
2007.08 - 2009.09
Quality/Process Manager
Innovative Packaging Corp., Milwaukee, WI
1997.09 - 2007.08
Quality Technician
Stone Container Corporation, Germantown, WI
1994.01 - 1997.09
Sales Representative
Packaging Corporation Of America, Burlington, WI
1990.01 - 1993.12
Bachelor Of Business Administration - Marketing and Transportation
University of Wisconsin - Madison