Blythe Betancourt
Sierra Vista,AZ
Summary
Professional individual with over 9 years experience in multiple office roles. Providing exceptional customer service in a busy medical office. Looking to fulfill a more independent role.
Experienced with managing referral systems and client coordination. Utilizes strong communication skills to ensure accurate and timely referrals. Track record of effective problem-solving and adaptability, contributing to team success.
Overview
12
12
years of professional experience
Work History
Lead Authorization/Referral Specialist
SVMG OB/GYN
01.2019 - Current
- Responsible for verifying authorizations for all ob/gyn providers, including but not limited to; speaking with insurance companies regarding orders and in office medical procedures. Managing outgoing referrals for specialists and ultrasounds. Responsible for scheduling incoming referrals and patient check in/out. Provide quality customer service while answering phone calls and processing payments.
Medical Receptionist
Desert Blossom Women's Care
01.2016 - 01.2019
- Responsible for all front office tasks, including but not limited to; managing phone calls, scheduling patients, accepting payments for services, and responding to patient inquiries. Coordinating patient intake and flow and keeping a professional workspace.
Nanny
Personal Household
01.2013 - 01.2016
- Providing full-time care for three children ages six months to six years old. Responsible for day-time and night-time care, to include but not limited to; meal preparation, transportation, occasional homework assignments, fostering language and motor skill development.
Bartender
Jr's Bar
01.2014 - 01.2015
- Providing friendly customer service to a multitude of guests. Responsibilities include but are not limited to; the production and serving of beverages, adherence to Arizona State Board of Liquor laws, ensuring customer safety and satisfaction, and managing an accurate register drawer.
Education
General Studies
Cochise College
Sierra Vista, AZSkills
- Efficient in Microsoft Word, Excel, and PowerPoint Experience with Athena (EMR)
- Insurance verification
- Data entry proficiency
- Medical terminology
- Pre-authorizations
Accomplishments
- Achieved great patient care by completing all outgoing referrals, procedures and orders with accuracy and efficiency.
Timeline
Lead Authorization/Referral Specialist
SVMG OB/GYN
01.2019 - Current
Medical Receptionist
Desert Blossom Women's Care
01.2016 - 01.2019
Bartender
Jr's Bar
01.2014 - 01.2015
Nanny
Personal Household
01.2013 - 01.2016
General Studies
Cochise College
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