Blythe Madore
Rio Rancho,NM
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
17
17
years of professional experience
Work History
Owner
Tailored Maid
01.2017 - Current
- Hiring and training team members, managing supplies and client relations for commercial and residential cleaning business, building a core group of loyal customers.
Customer Service Representative
Concentrix
Rio Rancho, NM
07.2023 - 12.2023
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Store Manager
Tobacco Town
01.2014 - 11.2016
- Overseeing day-to-day operations of the store, managing inventory, handling hiring, training, payroll, and scheduling for team members, ensuring adherence to company standards.
Store Manager
3rd Alarm Coffee Shop
08.2010 - 01.2014
- Managing two different locations, overseeing inventory, leading a team of three employees, including training and evaluations.
Receivable Management
Convergys
11.2007 - 05.2010
- Collecting delinquent payments from customers, balancing company interests with customer satisfaction.
Education
Cibola High School
01.2008
Skills
- Managerial and training experience
- Natural leader with ability to inspire and motivate others
- Self-motivated and driven to succeed
- Personable and able to build strong relationships with clients, team members, and colleagues
- Strong work ethic and dedication to producing high-quality results
- Successfully led teams and implemented training programs
- Proven track record of success in managing projects and meeting deadlines
- Confident in ability to take on new challenges and responsibilities
Timeline
Customer Service Representative
Concentrix
07.2023 - 12.2023
Owner
Tailored Maid
01.2017 - Current
Store Manager
Tobacco Town
01.2014 - 11.2016
Store Manager
3rd Alarm Coffee Shop
08.2010 - 01.2014
Receivable Management
Convergys
11.2007 - 05.2010
Cibola High School
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