Summary
Overview
Work History
Education
Skills
Volunteer Work
References
Timeline
Generic

Blythe O'Brannigan

Kailua-Kona,HI

Summary

Optimistic and personable individual enthusiastic about meeting new people. Strong presentation skills and a real go-getter. Excellent public speaking skills and knowledge of marketing tools and analytics.

Overview

4
4
years of professional experience

Work History

Tour Guide

Kona Brewing Company
10.2019 - Current
  • Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
  • Developed engaging and informative scripts, guiding tour members through attractions.
  • Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
  • Collected and deposited payments from guests.
  • Established positive relationships with tour members through fun and engaging conversation.
  • Educated customers on the brewing process, as well as the different styles and tastes of beer.
  • Adapted to unexpected schedule changes by being flexible and adjusting itineraries to keep tours moving smoothly.
  • Assisted in organizing special events such as beer festivals or tap takeovers, showcasing brewery partnerships.

Beertender

Kona Brewing Company
10.2019 - Current
  • Engaged customers through product knowledge sharing, sparking interest in new offerings.
  • Assisted in the setup of private events, accommodating specific client requests.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Maintained a clean and organized bar environment for improved customer experience.
  • Operated cash register accurately, managing transactions for seamless checkout process.
  • Enhanced customer satisfaction by efficiently serving beer and offering pairing suggestions.
  • Served high customer volumes during special events, nights, and weekends.
  • Educated patrons on various beer styles, enhancing their appreciation and enjoyment.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upheld a high standard of cleanliness by consistently sanitizing work areas and glassware.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Education

BBA - Business Administration And Management

University of Hawaii At Hilo
Hilo, HI
05.2026

Associate of Applied Business - Marketing

University of Hawaii At Hilo
Hilo, HI
12.2023

High School Diploma -

Arlington High School
Arlington, WA
05.2019

Skills

  • Digital Marketing
  • Creative Direction
  • Local history
  • Basic Mathematics
  • MS Office Suite
  • Public Speaking

Volunteer Work

· Volunteered at the Seattle Boys and Girls club for the summers of 2013-2016

· Volunteered as the director for a local haunted house (every year, 2016-2019)

.Volunteered to work special events and markets throughout Kona area (2022-current)

References

Available upon request

Timeline

Tour Guide

Kona Brewing Company
10.2019 - Current

Beertender

Kona Brewing Company
10.2019 - Current

BBA - Business Administration And Management

University of Hawaii At Hilo

Associate of Applied Business - Marketing

University of Hawaii At Hilo

High School Diploma -

Arlington High School

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Blythe O'Brannigan