Elby Taylor
Los Angeles,CA
Summary
Enthusiastic and driven UCLA student with hands-on experience in social media, marketing, public speaking, and customer engagement. Skilled in digital content creation, event coordination, and brand communication, with a strong passion for live music and entertainment. Known for being a proactive team player with a positive attitude, strong storytelling instincts, and the ability to connect with diverse audiences. Eager to bring creativity, organization, and energy to the world of PR and music.
Overview
4
4
years of professional experience
Work History
UCLA Campus Tour Guide
UCLA Undergraduate Admissions
01.2025 - Current
- Represent UCLA as a campus tour guide by leading engaging 90-minute walking tours for prospective and admitted students and their families
- Share stories, fun facts, and key info about academics, student life, history, and admissions in a way that's informative, humorous, and authentic
- Practice public speaking and brand representation in every tour, strengthening communication and relationship-building skills
- Communicate with visitors over phone and email to help them navigate tour bookings and the admissions process
Marketing Team Member
Ultrazone Laser Tag
02.2024 - 02.2025
- Helped manage the company's social media accounts and played a key role in shaping digital marketing strategies to grow brand visibility
- Created fun, informative content across platforms like Instagram, email campaigns, and the company website to connect with our audience
- Pitched ideas in weekly marketing meetings and collaborated on creative campaigns that kept the brand active and engaging online
- Contributed to website improvements, making it more accessible, user-friendly, and aligned with the company's values
- Gained hands-on experience in brand storytelling, digital communication, and creative strategy
Customer Service Associate
Ultrazone Laser Tag
01.2022 - 02.2025
- Held a multi-faceted role over three years, developing strong communication, leadership, and customer service skills in a fast-paced environment
- Led safety briefings and game instructions for large groups, building confidence in public speaking and crowd engagement
- Coordinated birthday parties and managed front-of-house operations, including transactions, team task delegation, and real-time venue awareness
- Hosted events and worked closely with families to ensure smooth, fun, and memorable experiences from start to finish
- Provided customer support via phone and email, helping guests book events and clearly explaining party packages with enthusiasm
Camp Counselor
Camp JCA Shalom
06.2021 - 08.2022
- Supervised and connected with diverse groups of campers, creating a fun, inclusive environment by adapting to individual needs and personalities
- Modeled core values like respect, enthusiasm, and responsibility to build trust and foster a positive group dynamic
- Strengthened communication and conflict resolution skills by calmly addressing challenges with both campers and co-counselors and maintaining a supportive atmosphere
Education
Bachelor of Arts - Sociology
University of California, Los Angeles
Los Angeles, CA06-2026
Associate of Arts - Sociology
Los Angeles Pierce College
Winnetka, CA06-2024
Skills
- Public Relations Support
- Content Writing & Editing
- Digital Marketing
- Event Planning
- Storytelling
- Project Management
- Problem Solving
- Verbal & Written Communication
- Team Collaboration
- Passion for Dance Music & Live Events
- Extensive Knowledge of the Insomniac Brand
Timeline
UCLA Campus Tour Guide
UCLA Undergraduate Admissions
01.2025 - Current
Marketing Team Member
Ultrazone Laser Tag
02.2024 - 02.2025
Customer Service Associate
Ultrazone Laser Tag
01.2022 - 02.2025
Camp Counselor
Camp JCA Shalom
06.2021 - 08.2022
Bachelor of Arts - Sociology
University of California, Los Angeles
Associate of Arts - Sociology
Los Angeles Pierce College
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