Summary
Overview
Work History
Education
Skills
Languages
Timeline
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B Marisol Figueroa

Greensboro,NC

Summary

Versatile and dynamic, with a proven track record at Panera Bread for enhancing team efficiency and reducing transaction errors through effective training and hands-on demonstrations. Excelled in customer assistance and cash handling, demonstrating a strong work ethic and exceptional team motivation skills. Achieved seamless service delivery by leveraging patience, empathy, and advanced POS system knowledge.

Overview

7
7
years of professional experience

Work History

Cashier Trainer

Panera Bread
01.2020 - 05.2022
  • Trained new employees by providing knowledge of specific store tasks, policies and goals.
  • Improved communication between cashiers and other departments, fostering a more cohesive store environment.
  • Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
  • Helped customers complete purchases, locate items, and join reward programs.

Cashier

Jack in the Box
02.2018 - 03.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Server, Kitchen, Assistant Manager

Blue Line Pizza
03.2015 - 04.2017
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Vocational Certificate - Electrical

IBT
2400 Walsh Ave, Santa Clara, CA 95051
05-2023

High School Diploma -

Los Altos High School
201 Almond Ave, Los Altos, CA 94022
06-2013

Skills

  • Patience and empathy
  • Customer assistance
  • Strong work ethic
  • Team motivation

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cashier Trainer

Panera Bread
01.2020 - 05.2022

Cashier

Jack in the Box
02.2018 - 03.2019

Server, Kitchen, Assistant Manager

Blue Line Pizza
03.2015 - 04.2017

Vocational Certificate - Electrical

IBT

High School Diploma -

Los Altos High School

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B Marisol Figueroa