Dynamic professional with extensive experience in customer service at Chick-fil-A, excelling in fast-paced environments. Proven ability to resolve customer inquiries with patience and empathy while managing cash operations accurately. Skilled in training support and handyman tasks, consistently enhancing team efficiency and customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Front of House Team Member
Chick-fil-A
Nashville, Tennessee
03.2025 - 08.2025
Greeted customers with a friendly and welcoming demeanor.
Assisted in taking customer orders efficiently and accurately.
Managed cash register operations, ensuring accurate transactions during peak service hours.
Ensured accurate food delivery to customers in a timely manner.
Resolved customer inquiries and issues promptly to enhance satisfaction.
Maintained a professional attitude while working under pressure during peak hours.
Collaborated with team members to maintain a clean dining area.
Performed opening and closing procedures at the end of shift.
Packaged and bagged cooked food and prepared items.
Associate Intern
Preston Taylor Ministries
Nashville, TN
06.2022 - 08.2022
Led outdoor activities promoting physical and mental health among kids
Mentored kids in building positive relationships and conflict resolution skills
Planned, prepared, and executed events and activities to enhance engagement
Construction Worker
Rob Butts Construction
Centerville, TN
06.2021 - 08.2021
Prepared construction sites by clearing debris and establishing safety barriers to ensure a secure work environment.
Operated power tools and equipment, including saws, drills, and nail guns, while adhering to safety protocols
Worked with team members on carpentry tasks, including framing and installing windows and doors, contributing to timely project completion.
Assisted in constructing residential houses through various hands-on tasks, enhancing project efficiency.
Assisted with electrical and plumbing installations under the supervision of licensed professionals.
Server/Cashier
Three Girls Burgers and Fries
Centerville, TN
04.2021 - 07.2021
Served food and beverages, delivering quality customer service
Managed cash register operations, maintaining accurate transactions
Cooked burgers and fries, ensuring timely preparation of orders
Professional Drummer
Rob Butts (Payne and the Butts)
Nashville, TN
01.2016 - 05.2021
Performed paid gigs at diverse Nashville venues two to three times per week, enhancing local music scene
Performed live in various venues, engaging diverse audiences.
Collaborated with musicians to create engaging rhythms and dynamic performances.
Demonstrated expertise in various drumming techniques and musical styles.
Demonstrate ability to play different styles of music such as jazz, rock, pop, funk.
Assisted in selecting setlists based on audience demographics and preferences.
Communicated effectively with sound engineers for optimal audio mixing.
Keep time accurately during performance and practice sessions.
Education
High School -
Montgomery Bell Academy
Nashville, Davidson
05-2025
Some College (No Degree) - Business Administration And Management
Samford University
Birmingham, AL
05-2026
Skills
Server skills
Childcare
Patience and empathy
Customer service
Training support
Handyman experience
Certification
Driver's License
Timeline
Front of House Team Member
Chick-fil-A
03.2025 - 08.2025
Associate Intern
Preston Taylor Ministries
06.2022 - 08.2022
Construction Worker
Rob Butts Construction
06.2021 - 08.2021
Server/Cashier
Three Girls Burgers and Fries
04.2021 - 07.2021
Professional Drummer
Rob Butts (Payne and the Butts)
01.2016 - 05.2021
High School -
Montgomery Bell Academy
Some College (No Degree) - Business Administration And Management