Bo-Dara McIntyre
Rutland,OH
Summary
Detail-oriented team player with strong organizational skills. Effective at handling multiple projects simultaneously with a high degree of accuracy. Proven track record of success. Organized and dependable candidate who excels at managing multiple priorities while maintaining a positive attitude. Willing to take on added responsibilities to meet team goals, demonstrating commitment to collective success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Holzer Health System Hospital
07.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Counted, measured, and compounded medications following standard procedures.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Maintained drug inventory levels by ordering necessary medications.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
People Department Manager
GM Food Services (McDonald's)
01.2023 - 06.2024
- Built relationships with customers and community to establish long-term business growth.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
People Department Manager
M+M Food Services (McDonald's)
08.2022 - 01.2023
- Built relationships with customers and community to establish long-term business growth.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Organized and led staff orientation programs and training to promote collaboration.
Manager
M+M Food Services (McDonald's
04.2022 - 08.2022
- Maximized performance by monitoring daily activities and mentoring team members.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Accomplished multiple tasks within established timeframes.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Managed and motivated employees to be productive and engaged in work.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Crew Member
GM Food Services (McDonald's)
03.2015 - 04.2022
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Prepared products following restaurant, health, and safety standards and procedures.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
Education
High School Diploma -
ECOT
Columbus, OH06.2011
Skills
- Workplace Efficiency
- Effective Customer Service
- Baseline Computer Knowledge
- Data entry
- Attention to detail
- Problem-solving skills
- Patient confidentiality
- Verbal and written communication
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Certified Pharmacy Technician
Holzer Health System Hospital
07.2024 - Current
People Department Manager
GM Food Services (McDonald's)
01.2023 - 06.2024
People Department Manager
M+M Food Services (McDonald's)
08.2022 - 01.2023
Manager
M+M Food Services (McDonald's
04.2022 - 08.2022
Crew Member
GM Food Services (McDonald's)
03.2015 - 04.2022
High School Diploma -
ECOT
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