Lexus D McBride
Orlando,FL
Summary
Patient-oriented Pharmacy Technician with experience preparing, filling and labeling medications in fast paced high volume settings. Skilled at processing prescriptions and Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
Tallahassee, FL
11.2023 - Current
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times
- Organized work areas so that everything was easily accessible when needed.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Answered telephones to respond to questions or requests.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Crew member
Taco Bell
08.2021 - Current
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person
- Took orders from patrons and input selections into store computer system
- Drove team success by quickly completing assigned tasks
- Upheld high standards of productivity and quality in operations.
Barista
Starbucks
11.2019 - 04.2021
- Maintained calm demeanor during high-volume periods and special events
- Supported highest standards of conduct and service to support company reputation
- Utilized POS system to receive and process customer payments
- Addressed and resolved customer concerns to maintain brand loyalty.
Education
Business Management A.S. -
Tallahassee Community College
05.2023
Skills
- Customer service
- Issue resolution
- Workplace efficiency
- Computer technology
- Pharmacy Law Compliance
- Pharmacy Ethics
- Medication Dispensing
- Processing payments
- Point of sale systems proficiency
- Data Entry
- Patient Profile Setup
- Certified Pharmacy Technician
- Time management abilities
Certification
- Certified pharmacy technician
Timeline
Pharmacy Technician
CVS Pharmacy
11.2023 - Current
Crew member
Taco Bell
08.2021 - Current
Barista
Starbucks
11.2019 - 04.2021
Business Management A.S. -
Tallahassee Community College