Bo McAlpin
ARLINGTON,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Security/Logistics Coordinator
Central Bible Church
Fort Worth, TX
05.2023 - Current
- Responded to emergency calls for assistance from citizens in distress.
- Assisted in developing plans for responding quickly and efficiently to large-scale disasters.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Planned and completed group projects, working smoothly with others.
Security Officer
Echo Lounge
Dallas, TX
01.2023 - 05.2023
- Maintained security at club entrances and exits, ensuring that only authorized personnel entered the premises.
- Enforced safety regulations for patrons by monitoring behavior, alcohol consumption, and dress code compliance.
- Assisted in resolving disputes between guests and staff in a professional manner.
- Inspected IDs of all guests entering the club to verify age requirements.
- Monitored crowd control during peak hours to prevent overcrowding and maintain orderliness.
- Performed regular walk-throughs of facility grounds to identify suspicious activity or potential hazards.
- Communicated with local law enforcement when necessary regarding matters such as fights, disorderly conduct, trespassers.
- Ensured that no weapons were brought into the club by checking bags upon entry.
Boba Barista
My Boba Shop
Pantego, TX
03.2021 - 05.2023
- Greeted customers and answered questions about menu items.
- Maintained cleanliness of work area, including countertops, drink preparation tools, and utensils.
- Restocked supplies such as straws, cups, and napkins for the barista station.
- Operated cash register to process payments from customers.
- Informed customers on food allergies associated with certain ingredients used in boba tea creations.
- Suggested new flavors or combinations of flavors to customers based on their preferences.
Employee Trainer
Braums Ice Cream And Dairy
Pantego, TX
01.2020 - 03.2021
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Science,Technology,Engineering,Mathematics (STEM)
Arlington High School
Arlington, TX04-2022
Skills
- Emergency Readiness
- Problem-Solving
- Calm Under Pressure
- Teamwork and Collaboration
- Attention to Detail
- Organization
Timeline
Security/Logistics Coordinator
Central Bible Church
05.2023 - Current
Security Officer
Echo Lounge
01.2023 - 05.2023
Boba Barista
My Boba Shop
03.2021 - 05.2023
Employee Trainer
Braums Ice Cream And Dairy
01.2020 - 03.2021
Science,Technology,Engineering,Mathematics (STEM)
Arlington High School
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