Dedicated Assistant Manager known for exceptional customer service and effective team supervision. Expertise in monitoring operational processes and enhancing staff performance, ready to drive positive outcomes in a dynamic environment.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Studio 88
Gaborone
12.2021 - Current
Supervised daily operations including scheduling shifts, assigning duties.
Monitored employee attendance records, timekeeping, and payroll information.
Organized training sessions for new hires to familiarize them with the workplace environment.
Handled customer inquiries and resolved issues to enhance satisfaction.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Monitored cash register operations and ensured accurate transactions at checkout.