Bob Bohrer
Spokane Valley,WA
Summary
Dynamic Installation and Service Technician with DIRECTV, adept at enhancing operational efficiency through advanced diagnostic tools and exceptional customer service. Proven expertise in equipment installation and troubleshooting, delivering customized solutions that elevate client satisfaction. Committed to safety compliance and continuous professional development, ensuring top-tier service in telecommunications. A total of 39 yeas in this Industry.
Overview
16
16
years of professional experience
Work History
Installation and Service Technician
DIRECTV
02.2009 - 02.2025
- Continuously updated knowledge of industry trends, new technologies, and best practices through ongoing professional development.
- Managed equipment inventory, ensuring the availability of necessary parts and supplies for timely installations and repairs.
- Developed customized solutions for unique client challenges within the scope of available technology offerings.
- Elevated operational efficiency by utilizing advanced diagnostic tools to quickly identify system issues and implement effective solutions.
- Provided exceptional customer support by addressing inquiries related to product functionality, troubleshooting guidelines, and warranty claims in a timely manner.
- Ensured safety compliance with company policies, industry standards, and OSHA regulations during all installations and repairs.
Education
GED -
Stevensville High
Stevensville, MT07-1978
Skills
- Software installation
- Field service
- Electrical wiring
- Equipment installation
- Hardware diagnostics
- Customer service
- Worksite safety
- Power tools operation
- Troubleshooting skills
- Work inspection
- Repair services
- Cable management
- Installation planning
- Job planning
- Outdoor installations
- Telecommunications
- Quality assurance
- Troubleshooting
- System configuration
- Diagnostic testing
- Assembly and installation
- Hazard management
- Teamwork and collaboration
- Following safety practices
- Work order completion
- Customer relations
- Self motivation
- Professionalism
Timeline
Installation and Service Technician
DIRECTV
02.2009 - 02.2025
GED -
Stevensville High
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