Justin Manning
Summary
Results-driven Installation and Service Technician with proven skills in troubleshooting, system maintenance, and equipment installation. Committed to enhancing service delivery processes and ensuring customer satisfaction.
Overview
11
11
years of professional experience
Work History
Installation and Service Technician
Western Autowash Systems
10.2023 - Current
- Installed and maintained automated car wash systems, ensuring optimal performance and reliability.
- Conducted routine inspections and troubleshooting of equipment to identify and resolve issues promptly.
- Provided training and support to junior technicians on installation procedures and safety protocols.
- Collaborated with team members to enhance service delivery processes, improving overall customer satisfaction.
- Ensured safety compliance with company policies, industry standards, and OSHA regulations during all installations and repairs.
- Improved client relationships through clear communication regarding expectations, project timelines, and potential issues during installations or repairs.
- Demonstrated expertise in a wide range of technical systems, allowing for seamless integration into diverse work environments.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Installed and configured new equipment and systems according to company standards.
- Evaluated equipment to determine if it needed to be repaired or replaced.
Maintenance Apprentice
GO Carwash
12.2022 - 10.2023
- Performed routine maintenance tasks on car wash equipment to ensure operational efficiency.
- Assisted in troubleshooting mechanical issues, minimizing downtime and service interruptions.
- Maintained cleanliness and organization of work areas, promoting safety standards and compliance.
- Supported senior technicians in preventive maintenance procedures, enhancing equipment longevity.
- Collaborated with team members to coordinate workflow and improve service delivery times.
- Identified opportunities for process improvements, contributing to enhanced overall service quality.
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Calculated materials and time needed for each job.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Reduced downtime through efficient troubleshooting and repair of electrical, mechanical, and hydraulic systems.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Detected and repaired machinery faults using electrical and manual testing methods.
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
- Rewired and replaced faulty electrical components in equipment.
- Repaired and replaced pumps, valves and motors.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Executed tasks within time and budget constraints.
- Replaced worn or broken parts on machines and equipment.
- Performed preventive maintenance and repairs on various types of equipment.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Responded immediately to emergency repairs and other maintenance requests to minimize downtime.
- Replaced worn or damaged parts to restore equipment functionality.
Audio Visual Technician
Ken's Events
03.2019 - 10.2022
- Operated audio-visual equipment for events, ensuring seamless presentations and high-quality sound.
- Set up and dismantled AV systems, adhering to safety protocols and operational standards.
- Collaborated with event coordinators to tailor AV solutions based on specific client needs.
- Troubleshot technical issues during live events, minimizing disruptions and maintaining service continuity.
- Set up projectors, laptops and microphones for live presentations.
- Tested and calibrated audio and visual equipment to verify proper operation.
- Managed cables and power distribution systems effectively to maintain a neat appearance while ensuring safety.
- Optimized sound quality by conducting thorough sound checks prior to each event start time.
- Calibrated projectors for optimal image quality at various venues according to screen size and lighting conditions.
- Trained event staff on proper use of audio and visual equipment.
- Collaborated with event planners to determine appropriate audiovisual solutions, resulting in successful events.
- Monitored and adjusted sound and lighting levels to optimize live event performance.
- Pulled and terminated variety of cables.
- Streamlined troubleshooting processes for technical issues, ensuring minimal downtime during events.
- Coordinated with team members to efficiently load-in/load-out equipment at event locations, reducing setup times.
Rental Car Manager
Discount Rental Car
07.2017 - 02.2019
- Managed daily operations to ensure optimal vehicle availability and customer satisfaction.
- Developed and implemented efficient rental processes, reducing turnaround time for vehicle maintenance.
- Trained and mentored staff on customer service best practices and operational procedures.
- Analyzed rental trends to optimize fleet management and improve profitability.
- Oversaw inventory management, ensuring accurate tracking of vehicles and equipment.
- Monitored inventory levels closely, adjusting orders as necessary to maintain optimal stock levels without excess waste or shortages.
- Negotiated favorable contracts with vendors, resulting in reduced operational expenses.
General Manager
WBKE Vegas Radio
04.2015 - 06.2017
- Directed daily operations to enhance team performance and broadcast quality.
- Implemented strategic marketing initiatives to increase audience engagement and revenue growth.
- Oversaw budget management, ensuring efficient allocation of resources across departments.
- Fostered partnerships with local businesses to promote community involvement and brand visibility.
- Formulated policies and procedures to streamline operations.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Education
Bachelor of Science - Journalism And Mass Communication
Ball State University
Muncie, INSkills
- Software installation
- Field service
- System maintenance
- Equipment installation
- Customer service
- Power tools operation
- Troubleshooting skills
- Installation planning
- Attention to detail
- Problem-solving
- Electrical wiring
Timeline
Installation and Service Technician
Western Autowash Systems
10.2023 - Current
Maintenance Apprentice
GO Carwash
12.2022 - 10.2023
Audio Visual Technician
Ken's Events
03.2019 - 10.2022
Rental Car Manager
Discount Rental Car
07.2017 - 02.2019
General Manager
WBKE Vegas Radio
04.2015 - 06.2017
Bachelor of Science - Journalism And Mass Communication
Ball State University