Bob Dance
Decatur,IL
Summary
Dynamic insurance professional with a proven track record at Sentry Insurance, excelling in customer relations and business operations. Successfully led a sales team, enhancing customer retention and driving growth. Skilled in marketing and relationship building, I leverage analytical insights to inform strategic initiatives and foster lasting client partnerships.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Owner/Principal
Timber Creek Insurance Services, PLLC
Decatur, IL
03.2021 - 06.2025
- Managed daily operations, ensuring efficient workflow and service delivery.
- Implemented marketing initiatives to increase brand visibility and attract new customers.
- Cultivated relationships with vendors to optimize supply chain processes.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Underwriter
ADM Crop Risk Services
Decatur, IL
12.2013 - 01.2021
- Evaluated crop insurance applications to assess risk and determine appropriate coverage levels.
- Analyzed agricultural data to identify trends and inform underwriting decisions.
- Collaborated with agents to clarify application details and resolve discrepancies effectively.
- Developed and implemented underwriting guidelines to enhance accuracy and consistency in risk assessment.
Consumer Products Manager - Illinois and Iowa
Sentry Insurance
Decatur, IL
04.2004 - 09.2012
- Responsible for daily operations of a sales team in the states of Illinois and Iowa
- Responsible for recruiting, hiring, training and coaching a sales team of 23 agents in exceeding company expectations
- Responsible for developing programs for growing the personal lines book of business in Illinois and Iowa
- Responsible or meeting and exceeding company growth expectations as well as improving overall customer retention.
Sales Representative
Sentry Insurance
Springfield, IL
07.1996 - 04.2004
- Cultivated strong client relationships to drive repeat business and enhance customer loyalty.
- Developed tailored sales presentations that effectively communicated product benefits and features.
- Analyzed market trends to identify new opportunities and inform strategic sales initiatives.
- Trained and mentored junior sales staff, fostering a collaborative team environment for improved performance.
Education
No Degree - Computer Science
Eastern Illinois University
Charleston, ILNo Degree - Marketing
Sangamon State University
Springfield, ILNo Degree - General Studies
New Hampshire College
Brunswick, MESkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Marketing
- Business launch
- Consulting
Certification
- Licensed Insurance Producer - since 1999
- Earned Certified Insurance Counselor (CIC) Designation - November 2006
Languages
English
Native or Bilingual
Timeline
Owner/Principal
Timber Creek Insurance Services, PLLC
03.2021 - 06.2025
Underwriter
ADM Crop Risk Services
12.2013 - 01.2021
Consumer Products Manager - Illinois and Iowa
Sentry Insurance
04.2004 - 09.2012
Sales Representative
Sentry Insurance
07.1996 - 04.2004
No Degree - Computer Science
Eastern Illinois University
No Degree - Marketing
Sangamon State University
No Degree - General Studies
New Hampshire College