Brianna Wolfe
Ronkonkoma,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities.
Overview
16
16
years of professional experience
Work History
Financial Services Representative
Teachers Federal Credit Union
07.2015 - Current
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Educated customers on features and benefits of banking products and services.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
Babysitter
Self Employed Services
01.2008 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Planned fun outings and educational activities to keep children entertained.
Manager
RadioShack
02.2012 - 07.2015
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
High School Diploma -
William Floyd High School
Mastic Beach, NY01.2012
Skills
- Changing Diapers
- Observing and Monitoring Behavior
- Child Safety and Security
- Cleaning and Sanitizing
- Good Hygiene Practices
- Calendaring and Scheduling
- Opening Accounts
- Employee Motivation
- Sales Proficiency
- Refinancing Options
- ATM Balancing
Timeline
Financial Services Representative
Teachers Federal Credit Union
07.2015 - Current
Manager
RadioShack
02.2012 - 07.2015
Babysitter
Self Employed Services
01.2008 - Current
High School Diploma -
William Floyd High School
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