Supervisor in Content Operations and Deployment at Intelsat with expertise in managing end-to-end quality assurance process for inflight entertainment content releases. From media bundling to post-installation health checks, ensuring precision in every step. Strong focus on continuous improvement through collaboration with global partners and third-party vendors to enhance custom content management system (CMS). Also responsible for coordinating new airline launches and overseeing timely delivery of media assets. Extensive experience in content operations, team leadership, XML/JSON formatting, and ensuring seamless, on-time deployments, making me well-equipped to excel in this role. Accomplished Supervisor with primary goal of meeting customer expectations and achieving company goals. Proven track record of driving success by directing high-producing teams and fostering lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes to optimize efficiency and maximize productivity. Dedication to delivering exceptional results, confident in ability to contribute significantly to your organization's success.