Lifelong IT professional specializing in Customer Relationship Management (CRM). Currently specializing in Salesforce. Salesforce application developer certified in 2017. Expertise and experience in all aspects of CRM consulting work.
Project included:
Project lead on worldwide Salesforce roll-out
- Over 3,000 users in 47 countries
- Salesforce CPQ for quotes and orders
Salesforce admin for separate Salesforce org for credit and collections
- 92 users in 10 countries
Sole technical lead for Aggreko's first e-Commerce site
- US and Canada sites
- Over 2,300 companies using the site
- 18 million in revenue over 3 years
Handled all aspects of CRM consulting. Systems included Sage CRM and Infor CRM . Responsibilities included systems design, customization, training and support.