Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bob Roncken

Woodbury,MN

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Service Administrator / Warehouse Optimizer

Samsung SDS
Breda, THE NETHERLANDS
02.2021 - 12.2022
  • Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
  • Supervised product shipments, ensuring delivery by correct freight company.
  • Responsible for ensuring accuracy of all data entered into the system.
  • Organized and maintained documents, files and records.
  • Maintained accurate inventory of parts used in service operations.
  • Drafted correspondence letters and emails when necessary.

Sales Associate

BP - Dongen
Dongen, THE NETHERLANDS
04.2019 - 12.2020
  • Upsold additional items based on customer interests and needs.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Described merchandise and explained use, operation and care.
  • Bagged or packaged purchases and wrapped gifts.
  • Computed purchases and received and processed cash or credit payment.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Helped customers find specific products, answered questions, and offered product advice.

Production Worker

Merba Industries
Oosterhout, THE NETHERLANDS
06.2017 - 06.2018
  • Followed safety protocols while operating machines and equipment.
  • Set up and operated production machinery according to specific standards and protocols of company.
  • Moved items between machines, conveyors and transport equipment to meet production needs.
  • Cleaned up work area at end of shift to maintain safe working environment.
  • Measured and weighed items to meet quality standards and prevent waste.
  • Monitored production line operations to ensure efficiency and accuracy.
  • Kept operations area neat and orderly to minimize obstacles.

Education

High School Diploma -

EFFENT
THE NETHERLANDS
07-2015

Skills

  • Customer Service Excellence
  • Customer Needs Assessment
  • Issue Resolution
  • Account Management
  • Cash Handling
  • Data Entry
  • Data Management
  • Troubleshooting
  • Database Administration
  • Training and Orientation
  • Work Planning and Prioritization
  • Attention to Detail
  • Active Listening
  • Service Quality Standards
  • Credit and Collections
  • Critical Thinking
  • Analytical Thinking
  • Records and Database Management
  • Inventory and Supply Oversight

Timeline

Service Administrator / Warehouse Optimizer

Samsung SDS
02.2021 - 12.2022

Sales Associate

BP - Dongen
04.2019 - 12.2020

Production Worker

Merba Industries
06.2017 - 06.2018

High School Diploma -

EFFENT

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Bob Roncken