Bob And Wendy Burley
Portland,OR
Summary
Dedicated Campground Park Hosts with 5 years experience with strong customer service, skilled in visitor engagement, facility and grounds maintenance. We are known for strong multitasking abilities, self-motivation and high productivity with efficient task completion.
Overview
4
4
years of professional experience
Work History
Campground Park Host
LL Stub Steward State Park
Vernonia, Oregon
10.2021 - 10.2025
- Provided visitors with accurate park information and event schedules to enhance their experience.
- Monitored park rules and regulations enforcement for visitor safety.
- Managed reservations for camping sites and picnic areas efficiently.
- Responded quickly to emergency situations within the boundaries of the park facility.
- Delivered exceptional customer service by promptly addressing inquiries and resolving complaints.
- Assisted with event planning for special events in the park including setup and teardown of tables, chairs, tents, decorations.
- Collected fees from visitors at entrance gates or other points of sale within the park.
- Maintained records of daily operations such as attendance logs, vehicle counts, incident reports.
- Inspected trails and recreational sites to ensure they are safe for public use.
- Conducted routine maintenance of equipment and grounds such as mowing lawns, trimming hedges and trees, raking leaves.
- Monitored and reported suspicious activities or hazardous conditions to law enforcement personnel.
- Repaired damaged structures in the park such as benches, fences or bridges.
- Enforced rules regarding use of parks facilities by visitors according to established policies.
- Organized and maintained cleanliness and functionality of park facilities, including restrooms, picnic areas, and trails.
- Managed inventory levels of supplies needed in order to maintain operations efficiently.
- Answered guest queries and satisfied customer concerns to improve overall customer satisfaction.
Education
Some College (No Degree) - Financial Services
Portland Community College
Portland, ORSome College (No Degree) - Forestry
Portland Community College
Portland, ORSkills
- Visitor management
- Event coordination
- Guest greeting
- Fee collection
- Wildlife knowledge
- Facility maintenance
- Grounds maintenance
- Inventory management
- Equipment operation
- Cleanliness standards
- Self-motivation
- Multitasking
- Attention to detail
- Volunteer management
- Data entry
- Carpentry
- Customer service
Accomplishments
- We were very proud to be awarded for best park host volunteers in 2024 in the Oregon State Parks
Timeline
Campground Park Host
LL Stub Steward State Park
10.2021 - 10.2025
Some College (No Degree) - Financial Services
Portland Community College
Some College (No Degree) - Forestry
Portland Community College