Bobbi Birdwell
Coleman
Summary
Meticulous office manager with over 19 years of expertise in office management and bookkeeping. Demonstrated success in addressing customer inquiries, overseeing budgets, and mentoring employees, enhancing operational efficiency and client satisfaction.
Overview
19
19
years of professional experience
Work History
Office Manager
Coleman County Special Utility District
Coleman
01.2007 - Current
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Managed office budget to handle inventory, postage and vendor services.
- Provided training to new hires on office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Prepared agendas for board meetings along with taking minutes during sessions.
- Maintained confidential records relating to personnel matters.
- Resolved customer complaints or answered customers' questions.
- Computed balances, totals or commissions to support accounting team.
Education
High School Diploma -
Coleman High School
Coleman, TX05-1987
Skills
- Office management
- Bookkeeping
- Budget administration
- Financial reporting
- Customer relationship management
- Employee training
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Conflict resolution
- Team supervision
- Budgetary planning
- Document management
- Data entry
- Expense reporting
- Organizational skills
- Financial accounting
- Billing
- Payroll processing
- Account reconciliation
- Customer service
- Payroll and budgeting
Timeline
Office Manager
Coleman County Special Utility District
01.2007 - Current
High School Diploma -
Coleman High School