Summary
Overview
Work History
Education
Skills
Software
Dental office shadowing
Timeline
Generic

Bobbi Cooks

-
Missouri City,TX

Summary

Versatile team member offering years of customer services experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing a company. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

E-Commerce Personal Shopper

HEB Store
03.2022 - Current
  • Managed inventory levels effectively, minimizing stockouts while avoiding overstock situations that could result in markdowns or spoilage.
  • Increased repeat business with exceptional communication skills, addressing customer inquiries promptly and professionally.
  • Coordinated closely with shipping partners to ensure timely delivery of customer orders while minimizing costs associated with logistics operations.
  • Streamlined order processing and fulfillment by implementing efficient organizational techniques and time management strategies.
  • Assisted customers with returns, exchanges, and refunds as necessary, demonstrating a commitment to outstanding service at all times.
  • Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
  • Developed loyal client relationships through excellent communication skills and a genuine commitment to fulfilling their shopping needs.
  • Contributed to team objectives in fast-paced environment.

Home Health Aide

In-Home Attendant Services Ltd
11.2021 - Current
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
  • Implemented therapeutic interventions as directed by healthcare providers, improving patient comfort and mobility.
  • Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Education

Bachelor of Science - Health Sciences

Sam Houston State University
Huntsville, TX
05.2001 -

Skills

  • Attention to Detail

    • undefined

    Software

    Open Dental

    Google Docs

    Excel

    Word

    Dental office shadowing

    • Observed the roles of all positions in a dental office setting
    • Gained insight on day to day operations within all roles
    • Retained knowledge regarding new terminology
    • Observed procedures

    Timeline

    E-Commerce Personal Shopper

    HEB Store
    03.2022 - Current

    Home Health Aide

    In-Home Attendant Services Ltd
    11.2021 - Current

    Bachelor of Science - Health Sciences

    Sam Houston State University
    05.2001 -

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