Bobbi Deveaux
Sales specialist
Davenport,FL
Summary
Experienced sales professional with 23+ years of success in various retail environments. Demonstrated track record of exceptional customer interaction and driving sales growth. Known for reliability and adaptability in meeting customer and market needs. Strong communication and collaboration skills contribute to team success and exceed sales goals. Proven problem-solving ability and effective team player.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Resort Sales Specialist
DRC - Walt Disney Company
07.2022 - Current
- Build and maintain relationships with colleagues, fostering a collaborative work environment
- Enhanced customer satisfaction by understanding and addressing guest needs.
- Assisted guests in finding add-on components while improving an overall vacation experience.
- Implemented sales strategies to increase revenue and enhance guest experience.
- Participated in team meetings to discuss sales strategies and store operations.
- Developed strong client relationships, resulting in repeat business.
- Consistently exceed metrics by 20% of sales floor.
- Handled guests credit card transactions with confidentiality.
Bus Operator
New Jersey Transit
04.2016 - 07.2022
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Received commendations for exceptional customer service and professionalism during interactions with passengers.
- Accepted and processed fares.
- Prepared detailed reports of daily operations including incidents, mechanical issues, delays, or other pertinent information for management review.
- Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
Paratransit Bus Operator
First Transit, Inc.
07.2014 - 04.2016
- Played an integral role in maintaining a culture of safety within the organization by actively participating in ongoing training opportunities and adhering to established policies without exception.
- Delivered outstanding customer service experiences resulting from attentiveness to individual passenger needs while consistently exhibiting professional demeanor.
- Ensured compliance with company policies, local regulations, and ADA requirements for transporting passengers with disabilities.
- Accepted and processed fares.
Store Owner
Exzotica Swimwear
12.1995 - 01.2014
- Developed a loyal customer base with personalized assistance and friendly interactions.
- Adapted store operations to meet changing market and customer needs while preserving overall business stability.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Monitored financial performance with regular budget reviews, identifying areas for cost reduction or revenue growth opportunities.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Cultivated a positive work culture that fostered teamwork, open communication, and continuous improvement among staff members.
- Trained and motivated employees to perform daily business functions.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
Education
High School Diploma -
WB Saul Vocational School
Philadelphia06-1983
Skills
- Customer Engagement
- Sales Performance Improvement
- Extensive Product Familiarity
- Skilled in Customer Upselling Techniques
- Proven Sales Conversion
- Effective Problem Resolution
- Proven Sales Approaches
- In-Depth Product Knowledge
Certification
- CPR/AED Certification
- CDL B driver's License
Timeline
Resort Sales Specialist
DRC - Walt Disney Company
07.2022 - Current
Bus Operator
New Jersey Transit
04.2016 - 07.2022
Paratransit Bus Operator
First Transit, Inc.
07.2014 - 04.2016
Store Owner
Exzotica Swimwear
12.1995 - 01.2014
High School Diploma -
WB Saul Vocational School
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