Bobbi DiMaggio

• Oversaw employee relations issues such as grievances, disciplinary actions and terminations.
• Monitored staff performance, provided feedback and conducted annual reviews.
• Supervised recruitment process including interviewing candidates, making hiring decisions and onboarding new hires.
• Oversee training program for new hires and annual training refreshers.
• Create monthly activity calendar and conduct activities with tenants.
• Payroll processing.
• Update materials such as brochures, forms, policies & procedures, and handbook.

I oversaw a team of 22 employees, as well as the day-to-day operations of the clinic. Regular responsibilities include:

• Inventory management, ordering of supplies, and data entry of received items.
• Employee scheduling, interviewing, hiring, and performance reviews.
• Monitoring of business metrics to keep labor costs and COGs within budget, as a percentage of revenue.
• Organizing and running various department meetings.
• Addressed any client concerns.