Bobbi Mason

• This is my personal cleaning service I freelance cleaning jobs when they are available.
• Addressed minor maintenance issues.
• Completed daily cleaning checklists for diverse range of spaces inside buildings.
• Polished windows, glass partitions or mirrors using sponges or squeegees.
• Serviced kitchen and bathrooms with in-depth cleanings to sanitize spaces and restock supplies.
• Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
• Opened and closed building with necessary checks, alarms and door security.

• Helped customers find specific products, answered questions and offered product advice.
• Processed sales transactions to prevent long customer wait times.
• Accepted cash and credit card payments, issued receipts and provided change.
• Verified customer age requirement for alcohol or tobacco purchases.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Preserved appearance of store by arranging and replenishing displays and merchandise racks.

• Performed proper waste removal duties, separating and depositing waste in appropriate containers
• Responded quickly to guest inquiries and delivered linens and personal care items upon request.
• Stayed in communication with team leaders to complete assignments on schedule.
• Worked efficiently and accurately to clean rooms according to hotel standards.
• Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
• Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
• Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
• Supplied extra towels and toiletries when requested to optimize guest comfort.
• Completed high-volume jobs while maintaining 100% satisfaction rating from guests.
• Part time laundry attendant.

• Followed safety protocols in handling of equipment and food.
• Prepared salad bar items ahead of rush periods and placed in refrigerator for later use.
• Replaced aging items with fresh ingredients.
• Took precautions to avoid cross-contamination between food items.
• Restocked plates, utensils and ingredients to keep salad bar fresh for customers.
• Monitored buffet food quantities and refilled items
• Monitored temperatures of prepared food and cold-storage areas.
• Prepared workstations with ingredients and tools to increase efficiency.
• Prepared variety of foods according to exact instructions and recipe specifications.
• Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

• Upheld company standards and compliance requirements for operations and cleanliness.
• Enhanced operations and boosted productivity through employee training, coaching and creating work schedules and assignments.
• Created fun team building activities to engage staff in up-selling to meet revenue targets.
• Coordinated shift-based inventory receiving, auditing and restocking.
• Directed employees through daily routines.
• Managed cash positions and made bank deposits.
• Counted out cash drawers at end of each shift and logged profits into computer system.
• Helped employees accomplish tasks during peak periods.
• Handled customer complaints, questions and inquiries.
• Communicated with other shift managers to facilitate continuum of customer service.
• Trained new employees on company policies, procedures, techniques and customer service standards.
• Answered customer inquiries in regard to nutritional information and menu offerings.
• Cross-trained in every store role to maximize operational knowledge.

prodution li

• Organized work to meet demanding production goals.
• Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
• Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
• Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
• Resolved issues quickly to maintain productivity goals.
• Followed safety procedures and guidelines to maintain safe working environments.
• Used equipment properly to avoid workplace hazards or injuries.
• Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
• Took on additional shifts during peak work periods to keep projects on schedule.
• Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.