Bobbi Shephard
Port Allen,LA
Summary
Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features .Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills.
Overview
11
11
years of professional experience
Work History
Hair & Makeup Salon Owner
Plush Beauty
2014.12 - Current
- Upheld 24-hour response time to service requests.
- Prepared billings and estimates for customers.
- Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events.
- Boosted customer satisfaction by implementing innovative salon services and personalized consultations.
- Ensured compliance with industry regulations and hygiene standards through routine inspections and process improvements.
- Oversaw daily salon operations and performed general salon tasks.
- Optimized salon layout for increased efficiency, promoting smooth workflows and improved service quality.
- Learned and adapted quickly to new technology and software applications.
- Delivered services to customer locations within specific timeframes.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated and explained use of different beauty products to educate customers.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Answered phone calls and emails to schedule client appointments.
- Developed loyal following of clients by providing high-quality services.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Sanitized makeup tools to avoid spread of infection.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Developed creative techniques to provide clients with latest hairstyles.
- Maintained regular client list and successfully handled walk-in customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Offered professional cuts, color services and extensions to salon customers.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Styled hair and makeup for customers for special events and occasions.
- Maintained a clean workspace compliant with all hygiene regulations as well as taking additional safety precautions due to COVID19.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Artist Manager
Verde Beauty Studio
2023.01 - Current
- Trained salon staff in traditional and innovative hair styling and makeup techniques.
- Expanded clientele base through consistent delivery of high-quality work paired with excellent customer service skills.
- Achieved client satisfaction by providing exceptional hair and makeup services tailored to individual preferences.
- Developed loyal following of clients by providing high-quality services.
- Ensured a smooth and efficient workflow during high-traffic event days by coordinating with fellow team members, leading to seamless execution of services.
- Showcased artistic versatility across various styles from avant-garde runway looks to timeless wedding day elegance.
- Stayed current on trends and innovations within the beauty industry by attending conferences, trade shows, and continuing education courses.
- Styled hair and makeup for customers for special events and occasions.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Enhanced bridal party experiences with attentive and customized styling for weddings and special events.
- Delivered polished looks for on-air talent during live television broadcasts while adhering to tight production schedules.
- Used social media platforms to promote salon and services.
- Worked effectively in fast-paced environments.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Paid attention to detail while completing assignments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Resolved problems, improved operations and provided exceptional service.
Hair and Makeup Artist
Verde Beauty Studio
2013.04 - Current
- Used social media platforms to promote salon and services.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Achieved client satisfaction by providing exceptional hair and makeup services tailored to individual preferences.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Showcased artistic versatility across various styles from avant-garde runway looks to timeless wedding day elegance.
- Enhanced bridal party experiences with attentive and customized styling for weddings and special events.
- Developed creative techniques to provide clients with latest hairstyles.
- Styled hair, and makeup for customers for special events and occasions.
- Ensured a smooth and efficient workflow during high-traffic event days by coordinating with fellow team members, leading to seamless execution of services.
- Expanded clientele base through consistent delivery of high-quality work paired with excellent customer service skills.
- Delivered polished looks for on-air talent during live television broadcasts while adhering to tight production schedules.
- Worked well in a team setting, providing support and guidance.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Skilled at working independently and collaboratively in a team environment.
- Delivered services to customer locations within specific timeframes.
- Strengthened communication skills through regular interactions with others.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Cultivated interpersonal skills by building positive relationships with others.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to learn quickly and adapt to new situations.
Education
Associate of Arts - Cosmetology
Aveda Arts And Science, Baton Rouge
Baton Rouge08.2011
High School Diploma -
Plaquemine Senior High School
Plaquemine, LA05.2009
Skills
- Schedule Creation
- Calendar Management
- Client Relationship Building
- Financial Oversight
- Active Listening
- Relationship Building
- Network development
- Social Media Promotion
- Attention to Detail
- Advanced Styling Techniques
- Airbrush Makeup
- Clear Communication
- Payment Processing
- Business Management
- Bridal hair and makeup
- Hair Cutting and Trimming
- Color Correction
- Eyebrow Shaping
- Strong manual dexterity
Timeline
Artist Manager
Verde Beauty Studio
2023.01 - Current
Hair & Makeup Salon Owner
Plush Beauty
2014.12 - Current
Hair and Makeup Artist
Verde Beauty Studio
2013.04 - Current
Associate of Arts - Cosmetology
Aveda Arts And Science, Baton Rouge
High School Diploma -
Plaquemine Senior High School
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