Bobbi Sondergard
Loan Processor
Rogers,MN
Summary
A seasoned Sr. Loan Processor/Mortgage Consultant from First Class Mortgage V, Inc., I excel in loan processing proficiency and fostering strong team collaboration. With a knack for streamlining processes and enhancing customer satisfaction, I've significantly improved loan handling efficiency and accuracy, embodying leadership and a dedicated work ethic.
Overview
18
18
years of professional experience
Work History
Sr. Loan Processor/Mortgage Consultant
First Class Mortgage V, Inc
05.2007 - Current
- Established strong relationships with lenders, title companies, and borrowers for smooth loan transactions.
- Proactively identified potential issues within applications, taking necessary steps to rectify them before submission for approval.
- Managed a high-volume pipeline of loans, consistently meeting deadlines and maintaining accuracy in documentation.
- Streamlined loan processing by implementing efficient workflow systems and task prioritization.
- Enhanced customer satisfaction with timely and accurate loan processing, maintaining clear communication throughout the process.
- Assisted in training junior loan processors, resulting in increased productivity across the team.
- Provided quick turnaround times to maintain fast-past schedule.
- Developed a comprehensive understanding of various lender guidelines which helped expedite loan approvals.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Coordinated seamlessly with sales teams to ensure proper alignment of expectations and timelines between clients and internal departments.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Handled any conditions sent from underwriting departments.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Coordinated closing process with attorneys, title companies, and government clerks.
- Maintained compliance with federal regulations by meticulously reviewing all loan documents, ensuring accuracy, and completeness.
- Mentored new hires within the loan processing team, fostering a culture of knowledge sharing and continuous improvement.
- Set up and completed loan submission packages.
- Utilized loan origination software to process and track loan applications.
- Developed and maintained relationships with customers and loan officers to establish smooth loan process.
- Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
- Processed loans within various departments to achieve timely, accurate, and fair proceedings.
- Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
- Verified credit histories, personal references and employment backgrounds for each applicant.
Education
High School Diploma -
Princeton High School
Princeton MN05-1996
Skills
- Loan processing proficiency
- Strong attention to detail
- Loans
- Effective time management
- Sales expertise
- Team collaboration strengths
- Loan processing
- Adaptability to change
- Decision-making confidence
- Continuing education commitment
- Refinancing expertise
- Financial document review
- Information verification
- Document analysis
- Industry networking
- Appraisals
- Application preparation
- Processing documents
- Preparing applications
- Scheduling oversight
- Credit checks
- Loan origination system usage
- Title review
- Loan application management
- Customer service
- Leadership skills
- Dedicated work ethic
- Customer service-focused
- Organizational skills
- Data entry
- Deadline management
- Calyx point
- Adaptability and flexibility
- Employment verification
- Customer relations
Certification
Licensed MLO
Timeline
Sr. Loan Processor/Mortgage Consultant
First Class Mortgage V, Inc
05.2007 - Current
High School Diploma -
Princeton High School
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