Bobbi Wentzel Williams, MSW, LCSW
Saint Louis
Summary
Dynamic social worker with extensive experience at BJC Healthcare working with children, adults and families including diverse and high-risk populations. Emergency and trauma services professional, excelling in crisis intervention and multidisciplinary collaboration. Skilled in psychosocial assessments, counseling, patient advocacy and resource coordination, while adaptable to changing needs. Proven track record in employee training and organizational planning, ensuring service excellence. Empathetically and effectively address complex family needs while fostering a supportive environment for patients and staff alike.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Pediatric Emergency Department PRN Social Worker
BJC Healthcare-St. Louis Children's Hospital
03.2024 - Current
- Facilitate crisis interventions for patients facing acute trauma, abuse, neglect and emotional distress in pediatric setting.
- Complete comprehensive history gathering regarding reason child presents to the Emergency Department, to assess situations and implement most appropriate services to address patient/family needs.
- Collaborate with multidisciplinary teams and community partners to create comprehensive and effective discharge plans to ensure children's safety.
- Provide emotional support and resources to families navigating challenging healthcare and socioeconomic situations.
- Provide safety education and accurate documentation that reflects situation, assessment, actions and interventions.
Adult Emergency Social Worker
BJC Healthcare-Barnes Jewish Hospital
05.2018 - Current
- Engaged member of multi-disciplinary Emergency Team, providing exceptional support, clinical services and consultation to intervene with complex and crisis situation.
- Identify patient and family needs, facilitates appropriate referrals within hospital and community settings.
- Diligent with assessments, observation, problem solving and documentation of compassionate services provided to patients.
- Assists with staff scheduling to provide most appropriate levels of services to patients, families and staff.
- Participates in interviewing potential social work staff members, develop and implement onboard training and contributes feedback to leadership regarding employee's performance and meeting competencies.
- Proven ethical and professional behavior, participated in hospital wide Ethics Counsel, review hospital policies and complete required incident reports.
- Lend clinical training and supervision to new employees, MSW students and LCSW candidates.
Pediatric Medical Social Worker
BJC Healthcare-Saint Louis Children's Hospital
10.2005 - 11.2018
- Dedicated and engaged team member of Trauma and Child Protection Service Teams, managed robust caseloads, identified elevated risk patients through communication and collaboration with healthcare professionals to ensure appropriate implementation of family centered care
- Collaborated with multidisciplinary healthcare teams to support families with social, financial and psychological challenges associated with child's traumatic event by identifying family's strengths, potential barriers and financial concerns to coordinate services to support and address these complex stressors.
- Collaborated with healthcare teams, Child Protective Services, Law Enforcement and community representatives to develop comprehensive discharge plans to facilitate smooth transitions to ensure children's safety and well-being.
- Partnered with Leadership to develop department standards. Charged with coordinating holiday schedule, creating department staffing back up system for consistent, exceptional clinical services, refined new employee orientation manual, coordinated new employee orientation and contributed feedback with manager to prioritize committee goals.
- Planned, facilitated and participated in multiple department/hospital wide committees and projects. E.g., Hospital wide rollout for utilizing interpreter services, participated in hospital professionalism project, navigate Department Management System, completed department trainings on trauma/child protection services and substance use screening.
Education
Master of Social Work - Social Policy, Practice, Healthcare And Families
University of Pennsylvania
Philadelphia, PAMaster of Education - Elementary Education And Guidance Counseling
Pennsylvania State University
University Park, PABachelor of Science - Early Childhood And Elementary Education
Pennsylvania State University
University Park, PASkills
- Strong interpersonal skills
- Consistent reliability in tasks
- Reliable and trustworthy
- Organizational planning
- Service excellence
- Team supervision
- Effective conflict resolution
- Employee training
- Experienced with Microsoft Office applications
- Proficient in Epic Hyperspace navigation
Certification
- MO Licensed Clinical Social Worker (LCSW) - 2011
- MO Certified LCSW Supervisor - 2015
- Facilitations Skills for Leaders, Barnes Jewish Healthcare - 2015
- Accelerating Change and Transitions, Barnes Jewish Healthcare - 2016
- Taking Charge with Confidence, Barnes Jewish Healthcare - 2017
Timeline
Pediatric Emergency Department PRN Social Worker
BJC Healthcare-St. Louis Children's Hospital
03.2024 - Current
Adult Emergency Social Worker
BJC Healthcare-Barnes Jewish Hospital
05.2018 - Current
Pediatric Medical Social Worker
BJC Healthcare-Saint Louis Children's Hospital
10.2005 - 11.2018
Master of Social Work - Social Policy, Practice, Healthcare And Families
University of Pennsylvania
Master of Education - Elementary Education And Guidance Counseling
Pennsylvania State University
Bachelor of Science - Early Childhood And Elementary Education
Pennsylvania State University
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