Bobbi Williams
Wake Forest,NC
Summary
Motivated service worker with exceptional social skills, communication abilities and customer service background. Successful at managing multiple priorities with a positive attitude and possesses a willingness to take on added responsibilities to meet team goals. Seeking a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Associate
Mr. FriesMan
01.2022 - Current
- Implemented and maintained quality control processes.
- Improved customer satisfaction by providing friendly and efficient service in a fast-paced environment.
- Ensured food quality and presentation met established standards by conducting regular checks during meal preparation.
- Trained new employees on company policies, procedures, and food handling techniques to maintain consistent service levels.
- Collaborated with fellow team members to ensure smooth operations during busy periods, reducing wait times for customers.
Cook
Mr. FriesMan
01.2022 - Current
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
Food Associate
Panda Express
07.2019 - 10.2019
- Promoted a positive work environment among colleagues through effective communication skills.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
Undergraduate - Bachelor's Degree In Progress - Biological And Physical Sciences
TUSKEGEE UNIVERSITY
Tuskegee, AL05.2025
Skills
- Strong Work Ethic
- Team Oriented
- Working with Diverse People
- Customer Service
- Problem-Solving
- Performance Improvement
Certification
- ServSafe, National Restaurant Association - Present
Volunteer Work
- Made toys and goods for local dog shelters
- Participated in a soup kitchen with Jump and Run Baptist Church
- Volunteered at the houston food bank
- Donated supplies to local churches during hurricane Harvey
- Delivered thanksgiving dinner plates to an elderly home
- Annual partnership with Amazon DSP to deliver Christmas gifts to homeless shelters
- Annual farm work assistance at Shady Grove Blueberry Farm
- Started a competitive Tuskegee ROTC food drive for the Food Bank of East Alabama
- Participated in numerous house/yard rebuilding projects
Timeline
Food Associate
Mr. FriesMan
01.2022 - Current
Cook
Mr. FriesMan
01.2022 - Current
Food Associate
Panda Express
07.2019 - 10.2019
Undergraduate - Bachelor's Degree In Progress - Biological And Physical Sciences
TUSKEGEE UNIVERSITY
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