Summary
Overview
Work History
Education
Skills
Timeline
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BobbiAnn Layman

Oakdale,PA

Summary

I am eager to contribute to the mission that ThermoFisher Scientific adheres themselves to each day. I am hardworking, detail-oriented, and a reliable individual possessing excellent communication and problem-solving strengths. I am interested in assisting with the coordination and administrating of accurate pricing for this company.

Overview

8
8
years of professional experience

Work History

Cook/Front of House Employee

Doc's BBQ
Cecil, PA
01.2024 - 05.2024
  • Resolved customer complaints regarding food quality or services provided.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Prepared and served meals by reviewing recipes and combining and cooking ingredients.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Customer Service Representative

Weed Man Lawn Care
Cuddy, PA
10.2022 - 05.2023
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Answered customer inquiries via phone, email, and chat.
  • Developed strong relationships with customers by providing personalized assistance and support.

Cook/Cashier

Juliano's Restaurant & Catering
McKees Rocks, PA
01.2016 - 05.2022
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Adhered to regulatory standards regarding safe and sanitary food prep.
  • Executed proper techniques when preparing menu item ingredients.

Education

High School Diploma -

Sto-Rox High School
Mckees Rocks, PA
06-2015

Skills

  • Data Entry and Recording
  • Customer Service
  • Call Management
  • Retail Sales
  • Microsoft Word
  • Microsoft Excel
  • Sorting and Categorizing
  • Positive communication skills
  • Team Communication

Timeline

Cook/Front of House Employee

Doc's BBQ
01.2024 - 05.2024

Customer Service Representative

Weed Man Lawn Care
10.2022 - 05.2023

Cook/Cashier

Juliano's Restaurant & Catering
01.2016 - 05.2022

High School Diploma -

Sto-Rox High School

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BobbiAnn Layman