Hi, I’m
Bobbie Airheart
Clovis,NM
Summary
Detail-oriented and motivated professional with a diverse background in education, management, data entry, and record keeping, complemented by strong mathematical and analytical skills. Demonstrates an ability to effectively manage multiple priorities while maintaining a positive attitude and commitment to team objectives. Recognized for exceptional customer service skills and rapid learning aptitude, alongside a dedication to continuous self-directed learning. Excellent organizational, relationship-building, and documentation skills enhance the capacity to create and manage systems for tracking large volumes of data while fostering a collaborative environment through constructive feedback.
Overview
26
years of professional experience
Work History
Sally Beauty Supply
Store Manager
12.2022 - 11.2025
Job overview
- Led daily store operations to optimize customer service and sales performance.
- Trained and mentored staff, enhancing team productivity and operational efficiency.
- Fostered a positive store environment, enhancing customer satisfaction and employee morale.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Portales Municipal Schools
Teacher
08.2018 - 05.2021
Job overview
- Planned and implemented integrated lessons to meet national standards.
- Kept online records off students academic progress and attendance using Excel spreadsheets for 47 online students
- Created lesson plans in accordance with state curriculum and school-wide curriculum standards.
- Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Set and communicated ground rules for classroom based on respect and personal responsibility.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Directed after-school tutoring and mentoring program serving elementary school students.
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
Albertsons Companies
Cake Decorator
02.2015 - 09.2018
Job overview
- Assisted customers with planning cake vision, including color, theme and size.
- Assembled, prepared, decorated and frosted average of 30 cakes per shift.
- Cleaned display cases, utensils and working spaces to ensure sanitary work environment.
Plains Regional Medical Center
Medical Assistant
10.2016 - 08.2018
Job overview
- Assessed, documented and monitored vital signs for more than 20 patients per day.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Called other health care facilities in order to get copies of x-ray reports and other medical records.
Jackson Hewitt Tax Service
Tax Preparer
01.2015 - 04.2015
Job overview
- Stored copies of completed returns and related documents according to company procedures and business regulations.
- Strategized plans to help clients reduce liabilities and maximize deductions in future tax periods.
- Collected detailed information and required paperwork from clients to complete tax returns.
- Computed taxes owed by following tax codes
- Prepared simple to complex returns for individuals or small business.
- Prepared tax returns, extensions, tax planning calculations and write-ups for organizations and entities.
- Completed and filed returns with tax departments at local, state and federal levels.
Clovis Municipal Schools
Teacher
10.2003 - 05.2013
Job overview
- Liaised with team of professionals to implement comprehensive educational action plans for special needs and at-risk students.
- Developed lessons, activities and materials to cover all required course material.
- Adapted teaching methods and instructional strategies to promote learning in students of differing skill levels.
- Worked with parents, administrators and counselors to develop improvement plans for struggling students.
- Delivered clear, informative lectures on subject matter framed to meet state standards.
- Met with parents and guardians to discuss student progress and areas for improvement.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Tracked attendance, assignments, grades and class participation for all students.
- Maintained positive classroom environments by reinforcing rules for behavior and relationship-building actions.
- Established and communicated clear learning objectives to foster student progress and academic performance.
- Taught groups of up to 30 students and provided individual support as needed.
- Offered hands-on learning opportunities to develop student self-esteem and life skills.
Western Bank Of Clovis
Bank Teller
01.2000 - 08.2002
Job overview
- Verified amounts and integrity of every check or funds transfer.
- Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
- Processed customer transactions hourly while demonstrating extreme attention to detail.
- Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.
- Prepared official checks for customer and internal bank needs.
- Processed credit and debit documents through proof machine correctly endorsing and encoding each item.
- Encoded and balanced customer account transactions using encoding equipment
- Balanced deposits and reconciled errors.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Reconciled cash drawer and resolved discrepancies.
- Logged cashier's checks and other transactions to maintain accurate account records.
Education
Eastern New Mexico UniversityPortales, NM
MBA from Masters of Business Adminiastaration
05.2020
Eastern New Mexico UniversityPortales, NM
Bachelor of Science from Elementary Education
05.2001
University Overview
- Member of Blue Key Honor Society
- Graduated with Honors
Clovis Community CollegeClovis, NM
Associate of Arts from Liberal Arts
05-1996
Skills
- Team Building
- Collaboration
- Conflict Resolution
- Training and mentoring
- Document maintenance
- Proficient in MS Office
- Inventory control procedures
- Dispute mediation
- Team building
- Problem resolution
- Curriculum Development
- Records management
Education
other,other,other
Timeline
Store Manager
Sally Beauty Supply
12.2022 - 11.2025
Teacher
Portales Municipal Schools
08.2018 - 05.2021
Medical Assistant
Plains Regional Medical Center
10.2016 - 08.2018
Cake Decorator
Albertsons Companies
02.2015 - 09.2018
Tax Preparer
Jackson Hewitt Tax Service
01.2015 - 04.2015
Teacher
Clovis Municipal Schools
10.2003 - 05.2013
Bank Teller
Western Bank Of Clovis
01.2000 - 08.2002
Eastern New Mexico University
Bachelor of Science from Elementary Education
Eastern New Mexico University
MBA from Masters of Business Adminiastaration
Clovis Community College
Associate of Arts from Liberal Arts