Bobbie Alexander
North Las Vegas,NV
Summary
Friendly cocktail waitress offering several years of superior performance in related roles. Strong knowledge of service industry best practices and bar operations. Energetic and industrious with demonstrated success in building patron rapport to cultivate loyalty and drive sales.
Hardworking Cocktail Server highly skilled in accurately memorizing and fulfilling complex orders. Positive, upbeat, and passionate about providing beverage knowledge to aid patrons in creating unforgettable cocktail experiences.
Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.
Adaptable worker familiar with FOH and BOH operations. Hardworking collaborator with background providing exceptional customer service and friendly food service to ensure guest satisfaction.
Dynamic cocktail waitress offering demonstrated success of driving customer satisfaction in both serving and bartending roles. Highly knowledgeable in craft beer and cocktails demonstrated several years of industry experience. Strong passion for cultivating professional development to create memorable craft cocktail experiences for patrons.
Overview
31
31
years of professional experience
Work History
Cocktail Waitress
The Mirage
Las Vegas, Nevada
03.1997 - 07.2024
- Greet guests with a warm greeting.
- Offer the guest a beverage, make suggestions and also answer any questions they may have.
- Answer any questions they may have about the hotel and or surrounding areas.
- Use the smart bar then to create their beverage of choice.
Bell Desk Dispatcher
The Mirage.
Las Vegas, NV
10.1993 - 03.1997
- Greet guests by phone.
- The guest would request their luggage and I would dispatch a bellman to then take up or bring down the guests luggage.
- Sort and dispatch laundry.
- Check daily manifest for large groups arriving and dispatch a bellman to retrieve the guests luggage.
- Answer any questions the guest may have about the hotel and or surrounding areas.
Education
High School Diploma -
Cimarron Memorial High School
Las Vegas, NV06-1993
Skills
- Order Taking and Fulfillment
- Alcohol Intake Awareness
- Beverage knowledge
- Attention to Detail
- Outgoing and Friendly
- Food and Drink Recommendations
- Special dietary requirements
- Flexible Schedule
- Issue Resolution
- Customer Service
- ID Verification
- Payment Processing
- Check payment processing
- Identification regulation knowledge
- Food safety understanding
- Order Accuracy
- Drink Preparation
- Product Promotion
- Social Perceptiveness
- Table Bussing
- Accurate Cash Handling
- Bartending proficiency
- Safe Food Handling
- Price memorization
- Effective customer upselling
- Cash Handling
Timeline
Cocktail Waitress
The Mirage
03.1997 - 07.2024
Bell Desk Dispatcher
The Mirage.
10.1993 - 03.1997
High School Diploma -
Cimarron Memorial High School