Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bobbie Dias

Elk Grove,CA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

17
17
years of professional experience

Work History

Transit Bus Driver

Storer Transportation
Galt, CA
11.2021 - Current
  • Performed pre-trip inspection and mechanical checks before scheduled run.
  • Supported riders with disabilities by operating transportation assistance equipment.
  • Checked exterior of vehicle for damage at end of shift; completed incident reports as needed.
  • Provided courteous customer service at all times and answered questions from passengers regarding routes and schedules.
  • Assisted in loading and unloading wheelchairs, strollers, luggage, packages onto the bus.
  • Communicated regularly with dispatch personnel via two-way radio systems

Receptionist/Bus Driver

The Meadows Senior Living
Elk Grove, CA
12.2020 - 10.2021
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Answered and directed incoming calls using multi-line telephone system.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Updated and recorded customer or client information to maintain accounts.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Updated daily log book with information about visitors entering the premises.
  • Performed pre-trip inspection and mechanical checks before scheduled run.
  • Operated wheelchair lifts as needed to assist passengers with special needs onto the bus safely.
  • Verified that all passengers were seated before operating the bus.

Transit Bus Operator

Storer Transportation
Galt, CA
01.2020 - 10.2020
  • Communicated regularly with dispatch personnel via two-way radio systems.
  • Performed pre-trip inspection and mechanical checks before scheduled run
  • Supported riders with disabilities by operating transportation assistance equipment.
  • Checked exterior of vehicle for damage at end of shift; completed incident reports as needed.
  • Always provided courteous customer service and answered questions from passengers regarding routes and schedules.
  • Assisted in loading and unloading wheelchairs, strollers, luggage, packages onto the bus.

Community Skills Assistant

Elk Grove Adult Community Trng
Elk Grove, CA
05.2007 - 08.2019
  • Transporting clients to and from program and/or community outings.
  • Assisted clients while loading/unloading buses/vans.
  • Assisted clients with personal hygiene.
  • Assisted clients on working towards their ISP goals and documented their success.
  • Helped clients with community safety, money handling skills, communication skills.

Education

GED -

Galt High School
Galt, CA
04-2003

Skills

  • Defensive Driving
  • Disability Awareness
  • Emergency Procedures
  • Route Navigation
  • Vehicle Inspection
  • Clean Driving Record
  • Customer Relations Skills
  • Valid California License
  • Area Knowledge

Timeline

Transit Bus Driver

Storer Transportation
11.2021 - Current

Receptionist/Bus Driver

The Meadows Senior Living
12.2020 - 10.2021

Transit Bus Operator

Storer Transportation
01.2020 - 10.2020

Community Skills Assistant

Elk Grove Adult Community Trng
05.2007 - 08.2019

GED -

Galt High School

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Bobbie Dias