Bobbie Donahoe
Hamilton,OH
Summary
Experienced Phlebotomist bringing 20 years of Experience to growing laboratory. Expert in all forms of venipuncture, capillary puncture, and special collections. Skilled in accurately collecting specimens for quick testing and diagnostic turnaround. Team-oriented and adept in training clinical staff on proper venipuncture techniques. Experience in efficiently collecting blood specimens from newborn to geriatric patients in hospital settings. Proven leader with success in recommending and introducing strategies to improve workflow, specimen processing and customer service related to patient care. Skilled at calming stressed and anxious patients of all ages.
Have been certified to provide ultrasound guided venipuncture and asses and train other phlebotomist. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Knowledgeable with solid background in maintaining secure environments. Proven track record of effectively managing access control, conducting thorough patrols, and resolving security incidents promptly. Demonstrated expertise in surveillance and risk assessment, ensuring safety and security of assets and personnel.
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Security Officer/Transportation Driver
Maple Knoll Village
11100 Springfield Pike, Cincinnati, Ohio 45246
01.2025 - Current
- Monitored premises to ensure safety and security of residents and staff.
- Conducted routine inspections of buildings and grounds for potential hazards.
- Responded promptly to emergencies, coordinating with local authorities as needed.
- Implemented safety protocols, enhancing overall security measures within the facility.
- Trained new security personnel on procedures and emergency response techniques.
- Developed incident reports detailing occurrences and responses for management review.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Reported suspicious activities and persons to law enforcement.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Conducted pre-trip inspections to ensure vehicle readiness and reported maintenance needs promptly.
- Fueled and performed pre-trip and post-trip inspections to support safe operating condition of vehicle.
- Kept accurate records of miles driven, hours worked, maintenance performed on vehicles for compliance purposes.
- Assisted passengers with special needs or disabilities, ensuring their comfort and safety during transport.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
- Conducted regular patrols to identify and address potential security risks.
- Responded promptly to emergencies, implementing crisis management protocols effectively.
- Collaborated with local law enforcement during incidents requiring additional support.
Lab Support Technician 2
Cincinnati Children's Hospital Burnet Campus
Cincinnati, OH
10.2020 - 07.2024
- Collected on average 30 plus specimens daily while doing processing of specimens in lab and running test on I stat machines.
- Logged patient information and recorded results into system.
- Processed patient specimens according to priority and documented results.
- Contacted physicians, nursing stations or reference laboratories for resolution assistance with unusual test orders.
- Oversaw items in inventory and reordered before supplies diminished.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts. Worked M-F at Liberty Campus and weekends at Main Campus in Cincinnati until transferred in Oct.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Used personal protective equipment correctly to protect coworkers and patients.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Packaged and shipped specimens to central lab daily.
- Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Demonstrated respect, friendliness and willingness to help wherever needed
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Worked flexible hours across night, weekend and holiday shifts
- Trained new staff on phlebotomy techniques, safety protocols, and equipment usage for optimal performance.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
Clinical Laboratory Assistant
Kettering Health Network
Hamilton, OH
11.2015 - 09.2020
- Labeled blood vials with critical information like time of collection, date, and patient name.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Prepared blood-collecting equipment to draw blood and safely store and transport samples.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Obtained on daily average of 80 or more variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Recognized by management for providing exceptional customer service.
Phlebotomist
Accu Reference Medical Lab
Mason, OH
10.2013 - 08.2015
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Labeled blood vials with critical information like time of collection, date, and patient name.
- Prepared blood-collecting equipment to draw blood and safely store and transport samples.
- Obtained on daily average of 60 variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles .
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Maintained fully-stocked phlebotomy cart, carrier, and station.
- Verified collection orders and communicated discrepancies to nurses.
- Interviewed patients and analyzed and documented medical records to update and file documents.
Property Manager
NoonDay
Hamilton, Ohio
10.2011 - 07.2013
- Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
- Collected and maintained careful records of rental payments.
- Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
- Fostered good working relationships with owners, residents and board members.
- Inspected property every daily , took pictures and wrote reports regarding findings for submission to owners.
- Coordinated 10 major remodeling projects in 2012 and 2013.
- Recommended clarifications and changes in program policies to director of property management.
- Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
- Implemented processes to provide residents benefits of clean, safe and well-maintained community.
- Monitored and documented all income, including delinquencies.
- Directed sales and marketing plans to maximize rental income and increase occupancy rates.
- Managed all day-to-day activities involving tenants, subcontractors and property management.
- Contacted and followed up with tenants on renewal notices.
- Oversaw daily operations, maintenance and administration of various properties.
- Reviewed completed applications and assessed household information against file history and program regulations.
- Maintained tenant relations with regular tenant visits and phone calls.
- Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Monitored common areas for cleanliness and safety.
- Maintained accurate and updated websites and printed materials.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Contacted tenants to collect overdue rent or to discuss other important issues.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Updated tenant and unit information to keep current in housing database.
- Executed leases with new and returning tenants, collecting all pertinent information including background investigations and credit checks.
- Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
- Handled resident complaints and expedited all maintenance requests.
- Maintained accurate records of all correspondence with and from tenants.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
Education
Certificate of Training - Ultra Sound Guided Venipuncture
Cincinnati Childrens Medical Center
Cincinnati, OH02-2022
High School Diploma -
Main Street School House INC.
Hamilton11-2015
Dialysis Tech - Dialysis Technology
Fresenius Medical Center
Fairfield Oh2005
Medical Assisting - Medical Assisting
South Western College of Business
Springdale Ohio1992
GED -
Iron Horse Academy
Bad Hersfeld West Germany01-1989
No Degree Left in The 11th Grade - General Studies
Hamilton High School
Hamilton, OH1988
Skills
- First Aid/CPR
- Tracking specimens
- Drawing blood
- Proper storage procedures
- Data entry
- Quality control
- Biohazard waste disposal
- Heel Sticks
- Specimen Processing
- Test Reporting
- Contributing Team Player
- New Staff Training
- Staff Phlebotomy Training
- Epic Software
- Laboratory support
- Dispatch
- Crime prevention
- Security equipment operation
- Stationary surveillance
- Electronic surveillance
- Document management
- Threat assessment
- Visitor tracking
- Complex Problem-solving
- Patrol operations
- Emergency response
- Surveillance
- Superior customer service
- Detail-oriented
- Conflict de-escalation
- Theft prevention training
- Workplace violence prevention
- Active shooter training
- Emergency evacuation procedures
- Hazardous materials response
- Security systems
- Alarm monitoring
- Interior and exterior patrol
- Fire safety training
- Building lockdown coordination
- Bomb threat procedures
- First aid and CPR certified
- Criminal records searches
- Verbal and written communication
- First aid certified
Additional Information
01/05 to 06/06 Dialysis Specialist of Fairfield (Fresenius) - Position Dialysis Tech
08/04 to 12/04 Nove Health Toxicology Temp Position - Position Office Coordinator
04/03 to 08/04 Labcorp - Position SRT
06/02 to 03/03 Fort Hamilton Hospital - Position Lab Support Tech.
03/02 to 05/02 Dearborn County Hospital - Position Phlebotomist
03/98 to 01/02 Mercy Health Partners - Position SRT
07/92 to 11/97 Allied Plasma - Position Front Desk Screener
Certification
- UltraSound Guided Phlebotomy , Cincinnati Childrens Hospital - 02/22
Timeline
Security Officer/Transportation Driver
Maple Knoll Village
01.2025 - Current
Lab Support Technician 2
Cincinnati Children's Hospital Burnet Campus
10.2020 - 07.2024
Clinical Laboratory Assistant
Kettering Health Network
11.2015 - 09.2020
Phlebotomist
Accu Reference Medical Lab
10.2013 - 08.2015
Property Manager
NoonDay
10.2011 - 07.2013
Certificate of Training - Ultra Sound Guided Venipuncture
Cincinnati Childrens Medical Center
Dialysis Tech - Dialysis Technology
Fresenius Medical Center
Medical Assisting - Medical Assisting
South Western College of Business
GED -
Iron Horse Academy
No Degree Left in The 11th Grade - General Studies
Hamilton High School
High School Diploma -
Main Street School House INC.
Hobbies
Crafts, Cooking, Baking, Fishing, Yard work, Natural Remedies, Spending quality time with family and friends.