BOBBIE MOORE
Memphis,TN
Summary
Self-motivated professional with broad expertise in lead generation, qualification and deal closing. Organized and detail-oriented in scheduling appointments and researching potential clients. Thrives in high-pressure environments and meets challenging sales targets.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Portfolio Associate
Mynd Management
02.2022 - Current
- Managed portfolio of properties and provided advice on market trends and investment strategies
- Collaborated with cross-functional teams to identify and resolve customer issues in timely manner
- Identify and implement process improvements to increase efficiency and reduce costs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Licensed Realtor
Crye-Leike
03.2021 - 03.2023
- Promoted sales of properties through advertisements, open houses and online advertising platforms.
- Used MLS to develop and maintain list of properties suited to different needs and budgets.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Negotiated, facilitated, and managed real estate transactions.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
- Advised sellers staging homes to be more appealing to buyers, increasing average selling prices by 9%
Reimbursement & Billing Specialist
Accredo Health Group
07.2019 - 02.2022
- Generated detailed reports for management on billing and collections activities
- Used data entry skills to accurately document and input statements.
- Followed up on denied and unpaid claims to resolve problems and obtain payments.
- Coordinated with insurance providers to verify customer's policy benefits in relation to claims.
- Delivered timely information to insurance representatives to resolve common and complex issues.
- Audited and corrected billing and posting documents for accuracy.
- Verified accuracy of accounts payable payments, resulting in 30% reduction in payment errors and check reissues
Certified Pharmacy Technician Lead
Accredo Health Group
09.2014 - 07.2019
- Directed 60+ patient interactions per day while giving detailed, personalized, friendly, and polite service to ensure customer retention and satisfaction
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Education
High School Diploma -
Wooddale High School
Memphis, TN05.2009
Skills
- Problem Solving
- Time Management
- CRM Tracking
- Communication
- Microsoft Office Word
- Customer Service
- Computer Skills
- Microsoft Excel
- Strategic Outreach
- Relationship Development
- Microsoft Project
- Lead Prospecting
Certification
- Project Manager, Google - May 2022
Timeline
Portfolio Associate
Mynd Management
02.2022 - Current
Licensed Realtor
Crye-Leike
03.2021 - 03.2023
Reimbursement & Billing Specialist
Accredo Health Group
07.2019 - 02.2022
Certified Pharmacy Technician Lead
Accredo Health Group
09.2014 - 07.2019
High School Diploma -
Wooddale High School
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