BOBBIE SAPIANO-HOPKIN
Caro,USA
Summary
Compassionate Medical Social Worker with robust background in healthcare settings. Strengths include effective communication, patient advocacy, and crisis intervention skills. Demonstrated ability to provide emotional support, develop tailored care plans, and collaborate with multidisciplinary teams for optimal patient outcomes. Noteworthy impact made in previous roles through improvement of patient satisfaction and enhancement of interdisciplinary collaboration. Background includes successfully managing documentation and daily living support needs for disabled clients. Good organizational skills with a hardworking mentality and caring approach.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Medical Social Worker
Heartland Hospice/Gentiva Hospice
Bad Axe, MI
09.2024 - 01.2026
- Provide crucial emotional, practical, and social support to patients and families during end-of-life care.
- Assisting with advance care planning and paperwork, help navigating community resources and support services, offering grief support, acting as advocates for patient needs and wishes.
- Completing psychosocial assessments, emotional support for team, and community liaison.
Medical Social Worker, Bereavement Specialist
First State Home Health & Hospice
Saginaw/Caro, MI
05.2024 - 08.2024
- Working with patients in home setting for Hospice and Home Health Care, setting up referrals for Human Development Commission, Region VII, and other area agencies that can bring help into patients home so that they can stay as long as possible.
- Working with patient family during hospice and after care.
- Weekly IDG meetings with physician and staff.
- Organizing bereavement mailings, phone calls, in person meetings.
Social Worker
Huron County Medical Care Facility
Bad Axe, MI
10.2023 - 04.2024
- Working within a nursing home setting responsible for providing emotional support, treatment planning, and discharge planning to residents and their families.
- Assessments for MDS and OBRA, BIMS & PHQ 2 & 9.
- OBRA facility coordinator, Medical 360 facility coordinator.
- Responsible for coordinating care with other members of the healthcare team and maintaining up-to-date records.
Supports Coordinator/Social Worker
Region VII AAA
Bay City, MI
07.2023 - 10.2023
- Coordinated community outreach programs to enhance service awareness and engagement.
- Managed scheduling and logistics for client appointments and resources.
- Developed informational materials for clients regarding available services and support.
- Collaborated with local agencies to create partnerships for resource sharing.
- Maintained accurate records of client interactions and service delivery processes.
- Advocated for clients' needs in various social service programs.
- Developed and maintained comprehensive case files for ongoing client assessments.
- Collaborated with community organizations to enhance service delivery options.
- Provided crisis intervention and emotional support to individuals and families.
Case Manager/Social Worker
Huron Behavioral Health
Bad Axe, MI
05.2023 - 06.2023
- Assessed client needs and developed individualized care plans.
- Coordinated services with healthcare providers and community resources.
- Conducted regular follow-ups to monitor client progress and adjustments.
- Documented case notes and maintained accurate client records.
- Advocated for clients' rights and access to necessary services.
- Provided crisis intervention support during critical situations.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Monitored client progress through regular follow-up contacts.
- Maintained accurate case records and documentation according to agency guidelines.
- Counseled clients on available resources within the community that could help meet their needs.
- Developed individualized care plans with input from clients and their families.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Conducted home visits to assess the safety of living environments for clients.
- Assisted individuals with eligibility for available benefits.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Educated clients about mental health conditions, medications and self-care techniques.
Case Manager/Social Worker
Hope Network
Lapeer, MI
10.2022 - 03.2023
- Assessed client needs and developed individualized care plans.
- Coordinated services with healthcare providers and community resources.
- Conducted regular follow-ups to monitor client progress and adjustments.
- Facilitated support groups to encourage client engagement and collaboration.
- Documented case notes and maintained accurate client records.
- Advocated for clients' rights and access to necessary services.
- Collaborated with multidisciplinary teams to enhance service delivery.
- Provided crisis intervention support during critical situations.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Monitored client progress through regular follow-up contacts.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Compiled reports on cases and submitted them to supervisors as required.
- Communicated with legal services providers, social services agencies, and local judicial systems regarding cases.
- Reviewed treatment plans against individual goals and healthcare standards.
- Attended court hearings as a representative of the organization when needed.
- Managed caseloads effectively, ensuring timely documentation and reporting.
Substitute Teacher/Para Pro
PCMI/Will Sub
Tuscola County, MI
10.2012 - 06.2022
- Supervised students during lunch and recess, ensuring safety and order.
- Managed classroom activities and maintained student engagement during teacher absence.
- Implemented lesson plans and adapted materials for diverse learning needs.
- Communicated effectively with school staff regarding student behavior and progress.
- Assisted in classroom management, promoting a positive learning environment.
- Collaborated with teachers to follow educational standards and curriculum goals.
- Provided individualized support to students needing additional assistance or guidance.
- Maintained records of student attendance and participation during assignments.
- Encouraged positive behavior among students through effective communication techniques.
- Provided classroom instruction outlined in teacher's lesson plans.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Provided instruction and guidance to students in the absence of a regular teacher.
Education
Bachelor of Science - Social Work
Liberty University
Lynchburg, VA08.2022
Associate Degree - Medical Administrative Assistant; Billing, Coding, and Transcription
Delta College
University Center, MI12.2012
Pharmacy Technician program -
SVSU
University Center, MI01.2004
Medical Assistant -
Ross Medical
Marlette, MI01.1994
High School Diploma -
Caro High School
Caro, MI01.1992
Master of Science - Social Work
Liberty University
Lynchburg, VASkills
- Organized
- Self-starter
- Phone skills
- Working with special needs children
- Patient
- Kind
- Detail orientated
- Teachable
- Group facilitation
- Client advocacy
- Detailed client documentation
- Case management
- Analytic skills
- Psychosocial assessment
- Care coordination
- Crisis intervention
- Bereavement support
- Advance care planning
- Community resource navigation
- Team collaboration
- Effective communication
- Problem solving
- Empathy building
- Stress management
- Time management
- Developmental disorders
- Anxiety management
- Bereavement services
- Anger management
- Group therapy
- Improving well-being
- Service referral management
- Behavioral health
- Dementia care
- Hospice care
- Networking with staff
- Clinical documentation
- Goal setting
- Social history intake procedures
- Family counseling
- Coordinating services
- Grief support
- Alzheimer's support
- Caregiver support
- Assessing needs
- Visiting patient homes
- Follow-up care
- Attention deficit hyperactivity disorder
- Autism spectrum disorders
- Educating families
- Conducting assessments
- Healthcare navigation
- Interdisciplinary coordination
- Multicultural competence
- Human trafficking awareness
- Palliative care
- Schizophrenia support
- Stress reduction techniques
- Home visitation
- Heartsaver first aid
- Motivational interviewing
- Discharge planning
Affiliations
- National Association of Social Workers (NASW), 11/01/19, Present
- National Association of Christian Social Workers (NACSW), 10/01/20, Present
- American Health Information Management Association (AHIMA), 12/01/12, Present
- Michigan Township Association, 11/01/16, 06/30/17
- Michigan Township Clerk Association, 11/01/16, 06/30/17
References
- Jane LaRue, jalarue70@gmail.com, 989-798-5155
- Rob Major, themajors4@gmail.com, 989-670-9004
- Karim Amellal, tecumsehtabletennisclub@gmail.com, 989-670-2396
Training
- Michigan State Police, Citizens’ Academy, Caro, MI, 11/01/19, 12/31/19
- Medical Assistant, Ross Medical School, Flint, MI, 03/01/94, 09/30/94
- Pharmacy Technician, Saginaw Valley State University, University Center, MI, 09/01/04, 12/31/04
Community Service
- Member, Ellington-Almer Township Concerned Citizen Group, Caro, MI, 10/01/15, 11/30/16
- Angel, Michigan State Police Angel Program, Caro, MI, 12/01/19, Present
Professional Skills Profile
- Strong academic training and professional real-world experience in group facilitation
- Client advocacy
- Detailed client documentation
- Case management with diverse populations
- Analytic skills to identify needs and strengths of diverse client groups
Certification
LBSW Michigan January 2026-Present
Timeline
Medical Social Worker
Heartland Hospice/Gentiva Hospice
09.2024 - 01.2026
Medical Social Worker, Bereavement Specialist
First State Home Health & Hospice
05.2024 - 08.2024
Social Worker
Huron County Medical Care Facility
10.2023 - 04.2024
Supports Coordinator/Social Worker
Region VII AAA
07.2023 - 10.2023
Case Manager/Social Worker
Huron Behavioral Health
05.2023 - 06.2023
Case Manager/Social Worker
Hope Network
10.2022 - 03.2023
Substitute Teacher/Para Pro
PCMI/Will Sub
10.2012 - 06.2022
Bachelor of Science - Social Work
Liberty University
Associate Degree - Medical Administrative Assistant; Billing, Coding, and Transcription
Delta College
Pharmacy Technician program -
SVSU
Medical Assistant -
Ross Medical
High School Diploma -
Caro High School
Master of Science - Social Work
Liberty University